When I try to save a scanned document from HP scan I get this message : An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only.

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janbe2010 Author

Level 1

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When I try to save a scanned document from HP scan I get this message : An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only.

When I try to save a scanned document from HP scan I get this message : An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only.

iMac, OS X Mavericks (10.9)

Posted on Dec 15, 2013 2:23 PM

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Answer 1

Dec 15, 2013 2:37 PM in response to janbe2010

Read the user manual that came w/the scanner and/or contact HP Support.

http://support.apple.com/kb/PH14141 OS X Mavericks: Reset the printing system

http://support.apple.com/kb/HT3669 Printer and scanner software available for download

A scanner driver you may wish to consider: VueScan Scanner Software

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Answer 2

den.thed

Level 10

92,416 points

Dec 15, 2013 2:37 PM in response to janbe2010

Try using Image Capture

see > How to Scan in OS X Using Image Capture - Switching To Mac

and > Mac Basics: Using a scanner

or > Eight amazing Image Capture tricks | Macworld

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Answer 3

Linc Davis

Level 10

209,739 points

Dec 15, 2013 5:52 PM in response to janbe2010

Open the folder to which you're trying to save the scans. Can you move files in and out of it in the Finder?

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