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All replies
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Helpful answers
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Dec 16, 2013 4:13 AM in response to aguila2011by Diavonex,Erase iPad
1. Launch web browser on your computer
2. Sign in to www.icloud.com
3. Tap on Find My iPhone
4. Select the iPad to be erased
5. Tap Erase iPad
6. Message: All your content and settings will be erased. An erase iPad cannot be located or tracked
7. Tap Erase
8. Enter Apple ID and Password
9. Tap Next
10. Enter a phone number where you can be reached. It will be shown on your iPad after it has been erased
11. Enter phone number
12. Tap Next
13. Tap Erase iPad
14. This message will be shown on your iPad after it's been erase "This iPad has been lost. Please call 12345678"
15. Done
16. Erase started
16. OK
17. Remove from Account (this will allow iPad to be activated and used by another person)
Important: Make sure iPad is on.
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Dec 16, 2013 4:48 AM in response to Diavonexby aguila2011,I know this is ridiculous but my wife cannot remember her logon for icloud.com so I cannot use the directions you provided.
Anything else I can do?
Thanks.
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Dec 16, 2013 4:53 AM in response to aguila2011by Diavonex,Most people use the same Apple ID and Password for iCloud.
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Dec 16, 2013 4:54 AM in response to aguila2011by Diavonex,Try force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times.
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Dec 16, 2013 6:44 AM in response to aguila2011by Texas Mac Man,If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom
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Dec 16, 2013 7:18 AM in response to aguila2011by MetaSolaray,try this website...
https://iforgot.apple.com/password/verify/appleid ((IT reroutes to apple website don't worry ))
It'll allow you to reset the password by email or security questions.... Apple isn't special their people just like us, if this doesn' work contacting account security will head you towards the light. They have super Apple Magic powers
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Aug 18, 2016 7:13 PM in response to Diavonexby koleman526,So much easier than any other directions that I found for this! Thank you.