aguila2011

Q: forgot my password; can't reset ipad without turning off 'find my ipad'

I'm in a bit of circle jerk here.

 

I set a password, forgot to write it down, didn't use my iPad for awhile then went to use it and could not remember the password I set.

 

I have looked up the process for resetting/reformatting my iPad but procedure tells me to "turn off 'find my iPad' feature for which I need "MY PASSWORD!"

 

So 'round and around I go.  Anyone have a clue how I can get out of this great security mess.  I am from the PC world and I wish I have a way to just reset my password via email or through security questions but nooooooo, Apple has to be sooooo special.  Good grief.

 

Thanks for any help.

Safari for PC - WinXP, Windows XP Pro, Safari configuration

Posted on Dec 16, 2013 4:09 AM

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Q: forgot my password; can't reset ipad without turning off 'find my ipad'

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  • Helpful answers

  • by Diavonex,

    Diavonex Diavonex Dec 16, 2013 4:13 AM in response to aguila2011
    Level 9 (66,682 points)
    Dec 16, 2013 4:13 AM in response to aguila2011

    Erase iPad

     

     

    1. Launch web browser on your computer

     

     

    2. Sign in to www.icloud.com

     

     

    3. Tap on Find My iPhone

     

     

    4. Select the iPad to be erased

     

     

    5. Tap Erase iPad

     

     

    6. Message: All your content and settings will be erased. An erase iPad cannot be located or tracked

     

     

    7. Tap Erase

     

     

    8. Enter Apple ID and Password

     

     

    9. Tap Next

     

     

    10. Enter a phone number where you can be reached. It will be shown on your iPad after it has been erased

     

     

    11. Enter phone number

     

     

    12. Tap Next

     

     

    13. Tap Erase iPad

     

     

    14. This message will be shown on your iPad after it's been erase "This iPad has been lost. Please call 12345678"

     

     

    15. Done

     

     

    16. Erase started

     

     

    16. OK

     

     

    17. Remove from Account (this will allow iPad to be activated and used by another person)

     

     

    Important: Make sure iPad is on.

  • by aguila2011,

    aguila2011 aguila2011 Dec 16, 2013 4:48 AM in response to Diavonex
    Level 1 (1 points)
    Dec 16, 2013 4:48 AM in response to Diavonex

    I know this is ridiculous but my wife cannot remember her logon for icloud.com so I cannot use the directions you provided.

     

    Anything else I can do?

     

    Thanks.

  • by Diavonex,

    Diavonex Diavonex Dec 16, 2013 4:53 AM in response to aguila2011
    Level 9 (66,682 points)
    Dec 16, 2013 4:53 AM in response to aguila2011

    Most people use the same Apple ID and Password for iCloud.

  • by Diavonex,

    Diavonex Diavonex Dec 16, 2013 4:54 AM in response to aguila2011
    Level 9 (66,682 points)
    Dec 16, 2013 4:54 AM in response to aguila2011

    Try force iPad into Recovery Mode. Follow step 1 to 6 very closely.

     

     

    http://support.apple.com/kb/HT1808

     

     

    Note: You may have to repeat the above a few times.

  • by Texas Mac Man,

    Texas Mac Man Texas Mac Man Dec 16, 2013 6:44 AM in response to aguila2011
    Level 8 (46,611 points)
    Dec 16, 2013 6:44 AM in response to aguila2011

    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7

    http://support.apple.com/kb/HT5818

     

    How can I unlock my iPad if I forgot the passcode?

    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html

     

    iOS: Device disabled after entering wrong passcode

    http://support.apple.com/kb/ht1212

     

    How can I unlock my iPad if I forgot the passcode?

    http://tinyurl.com/7ndy8tb

     

    How to Reset a Forgotten Password for an iOS Device

    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device

     

    Using iPhone/iPad Recovery Mode

    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm

     

    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.

     

    ~~~~~~~~~~~~~

    ‘iPad is disabled’ fix without resetting using iTunes

     

    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.

    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).

    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:

    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.

    2. Open iTunes with the iPad disconnected.

    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.

    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).

    5. Click ‘Setup as new iPad’ and then click restore.

    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.

    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.

    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.

     

    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.

    ~~~~~~~~~~~~~

     

    Try it and good luck. You have nothing more to lose if it doesn't work for you.

     

     Cheers, Tom

  • by MetaSolaray,

    MetaSolaray MetaSolaray Dec 16, 2013 7:18 AM in response to aguila2011
    Level 4 (1,245 points)
    Dec 16, 2013 7:18 AM in response to aguila2011

    try this website...

     

    https://iforgot.apple.com/password/verify/appleid ((IT reroutes to apple website don't worry ))

     

    It'll allow you to reset the password by email or security questions.... Apple isn't special their people just like us, if this doesn' work contacting account security will head you towards the light. They have super Apple Magic powers

  • by JPPhotography,

    JPPhotography JPPhotography Jul 22, 2014 3:55 PM in response to Diavonex
    Level 1 (0 points)
    Jul 22, 2014 3:55 PM in response to Diavonex

    This worked for me. Thanks.

  • by koleman526,

    koleman526 koleman526 Aug 18, 2016 7:13 PM in response to Diavonex
    Level 1 (4 points)
    Aug 18, 2016 7:13 PM in response to Diavonex

    So much easier than any other directions that I found for this! Thank you.