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Luckey2013

Q: im trying to reset my iphone 4s and it says it needs the origional apple id and password. i do not have this because i bought the phone from someone who bought it from someone is there a way to get around this issue?

im trying to reset a iphone 4s that i bought from someone. it is in the middle of the restoring process and it says it needs the origional apple id and password. i dont have this and the person i bought it from got it from someone else so there is no way for me to get that info. is there any way around this issue?

Posted on Dec 16, 2013 7:17 AM

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Q: im trying to reset my iphone 4s and it says it needs the origional apple id and password. i do not have this because i bought the ... more

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  • by KiltedTim,

    KiltedTim KiltedTim Dec 16, 2013 7:47 AM in response to Luckey2013
    Level 9 (56,554 points)
    iPhone
    Dec 16, 2013 7:47 AM in response to Luckey2013

    No. There is no way around this. Without the credentials used to lock it, you can't use it at all. Return it to the person you got it from and get your money back. Failing that, turn it over to the police. There is a high likelyhood that it's stolen.