HT201401: Get help with hardware features on your iPhone, iPad, and iPod touch
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Q: im trying to reset my iphone 4s and it says it needs the origional apple id and password. i do not have this because i bought the ... im trying to reset my iphone 4s and it says it needs the origional apple id and password. i do not have this because i bought the phone from someone who bought it from someone is there a way to get around this issue? more
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Helpful answers
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Dec 16, 2013 7:47 AM in response to Luckey2013by KiltedTim,No. There is no way around this. Without the credentials used to lock it, you can't use it at all. Return it to the person you got it from and get your money back. Failing that, turn it over to the police. There is a high likelyhood that it's stolen.