HT203516: Get help creating an iCloud backup
Learn about Get help creating an iCloud backup
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by Winston Churchill,Dec 16, 2013 9:44 AM in response to Sassysassy500
Winston Churchill
Dec 16, 2013 9:44 AM
in response to Sassysassy500
Level 10 (104,081 points)
Apple TVWelcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
First check that your device is correctly connected to the wifi/internet (settings > wifi)