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All replies
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Helpful answers
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Aug 31, 2014 6:50 AM in response to segalsegalby alkjoh,Thanks for the follow up! It seems I will also join the Windows phone/Outlook people. What confounds me is that I have been successfully performing USB sync since the release of the original iPhone, now all of a sudden nothing. My guess, an iTunes (horrible program) update did me in. So might be time to move on as I did when I went from Palm to Apple.....hmmmm, and just where is the Palm OS today?! I agree, Apple should take note.
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Aug 31, 2014 8:52 AM in response to alkjohby segalsegal,It would be good to get a clarification from Apple as to whether USB syncing with Outlook is supposed to work and is just flaky, or support was dropped. If support was dropped there is an important issue here because people got locked into phone contracts on the expectation that current functionality would remain. So it is possible that Apple will refrain from comment because of legal liability for their decisions.
My guess is that Apple won't respond until there is press coverage of the issue. But press coverage may lead to a drop in market share for Apple, which is problematic for the survival of the iOS platform, so I don't know whether to hope for press coverage.
I worry that Apple is concentrating on frills such as sapphire screens and ignoring basic such as Outlook syncing, and that excellence but irrelevance will kill what was once the leading smartphone.
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Sep 15, 2014 10:23 AM in response to Rob1130by zippyskippy,Apple: Will this sync work?
Running iPhone: iOS 7.1.2
Running iTunes: 11.3.1.2
Running Outlook: 2013
Running Windows 8.1
The Calendar is NOT pulling/sync like it used to. Is there a solution? Should it still be working? Please respond.
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Sep 16, 2014 2:21 AM in response to Rob1130by jakoeshall,Has anyone tried this? Its a control panel from Apple for iCloud.
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Sep 16, 2014 2:53 AM in response to jakoeshallby Csound1,That is the standard iCloud control panel for Windows, almost everyone using iCloud uses it, the ones that don't use it use an earlier version of the same thing.
So what is the question?
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Sep 16, 2014 2:54 AM in response to segalsegalby Csound1,segalsegal wrote:
It would be good to get a clarification from Apple as to whether USB syncing with Outlook is supposed to work
No
It has been dropped.
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Sep 16, 2014 3:37 AM in response to Csound1by jakoeshall,So what is the question?
Is that what you need to sync between Outlook on Windows with your iPhone? Does it work?
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Sep 16, 2014 3:54 AM in response to jakoeshallby Csound1,If you mean :do I need the iCloud Control Panel in order to use iCloud, the answer is yes.
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Sep 16, 2014 4:05 AM in response to Csound1by jakoeshall,No, CSound1. My question is: Will this iCloud Control Panel enable an Outlook calendar to be synced with an iPhone and the included Calendar App on the iPhone?
The reason I'm asking is that I see here six pages of discussion where people seem to say that they are having a lot of problems syncing their Outlook calendar with their iDevice. If all you need is this control panel installed, then why is this discussion continuing? Or does this control panel actually not work as advertised? Or are folks trying to sync via a USB cable and iTunes because of iCloud security/privacy concerns? I'm simply looking for confirmation that this Control Panel does the trick before I install it on someone's computer.
So, thanks for your patience, and I'm looking forward to hearing your response.
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Sep 16, 2014 4:23 AM in response to jakoeshallby Csound1,That is what it is for, what is it that you are not understanding?
Sync via USB does not work. Sync via iCloud does.
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Sep 16, 2014 5:22 AM in response to Csound1by segalsegal,Csound1 wrote:
No
It has been dropped.
Csound1's response fits with what people are able to do, but months ago when this USB sync problem began I spent hours on the phone with an Apple technician who insisted that USB sync should be able to work, but he was unable to get it to work.
Apple's dropping of USB sync and substitution of iCloud, which has many problems as outlined at http://social.technet.microsoft.com/Forums/en-US/ca3191f4-2c1e-4b52-a563-177877a 89ee8/is-outlook-icloud-syncing-hopelessly-kludgy?forum=outlook seems like bait and switch in selling a 2 year cellphone contract. Is there an explicit admission that USB sync was destroyed that will allow us to get out of iPhone contracts and switch to a different phone that works?
An article about this in a major newspaper could go a long way to breaking the logjam on this problem.
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Sep 16, 2014 5:48 AM in response to segalsegalby thomas cooker,Just an information, the problem you mentioned "iCloud control panel not able to sync with outlook primary contacts and calendars"
can be solved by using EVO Collaborator for Outlook.
It's a 3rd party Outlook add-in which can synchronize iCloud contacts/calendars/tasks with the primary contacts/calendars/tasks.
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Sep 16, 2014 5:50 AM in response to thomas cookerby Csound1,Have you tested this yourself, do all iCloud functions work correctly?
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Sep 16, 2014 5:51 AM in response to segalsegalby Csound1,segalsegal wrote:
Csound1 wrote:
No
It has been dropped.
Csound1's response fits with what people are able to do, but months ago when this USB sync problem began I spent hours on the phone with an Apple technician who insisted that USB sync should be able to work, but he was unable to get it to work.
That is because SyncService have been dropped fom Mavericks.
The Apple Technician was misinformed.