Q: hey guys i got a problem connecting with itunes always giving me ox80090318 if u know the answer please let me know thx
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Dec 18, 2013 9:16 AMby sterling r,Hello Makiaveli,
It sounds like you are getting this error code when you are trying to access the iTunes Store.
I found this article with this error listed in the symptoms section, for you that should help troubleshoot the issue named:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Resolution
The cause for these issues is a program that monitors the Winsock protocol for Windows conflicting with Apple software. These programs usually use a Layered Service Provider (LSP) that can help identify the particular program installed. The programs that monitor this protocol have a variety of purposes, including security software, content filtering, and optimization of network traffic.
To find the LSP:
- Download Autoruns for Windows from Microsoft
- Look for Autoruns.ZIP and open the compressed folder.
- After reviewing the contents and the license, drag autoruns.exe to the desktop.
- Open Autoruns.
- Click on the tab that says Winsock Providers.
- A list of items should appear. A column showing the publisher should be available.
- For items other than Bonjour, which is from Apple, check with the publisher for updates to resolve the conflict between their software and Apple software.
- If the publisher is unfamiliar to you, you may be able to use the table below to find out more information about the origin of the modifications to Windows.
Some of the publishers and programs that are known to have versions with a conflict are listed below:
Product or Publisher LSP Name Bigfoot Networks / Killer Gaming BfLLR over [MSAFD Tcpip [TCP/IPv6]] Bsecure Bsecure over [MSAFD Tcpip [TCP/IP]] Bullguard BGLsp over [MSAFD Tcpip [TCP/IP]] Bytemobile, Inc. BMI over [MSAFD Tcpip [TCP/IP]] CA / Total Defense Internet Security LAYERED_PROVIDER over [MSAFD Tcpip [TCP/IPv6]] ContentWatch / Net Nanny CWALSPSYS CWALSP MSAFD Tcpip [TCP/IP] Covenant Eyes Covenant Eyes Monitoring over [MSAFD Tcpip [TCP/IP]] Dr. Web DrWebSP.4 over [MSAFD Tcpip [TCP/IP]] Earthlink Total Access PropelLSP over [MSAFD Tcpip [TCP/IP]] Eset NOD32 protected [MSAFD Tcpip [TCP/IP]] Fourelle Venturi VENTURI_TP [MSAFD Tcpip [TCP/IP]] FoxyProxy FoxyProxy Service Provider over [MSAFD Tcpip [TCP/IP]] Hide My IP / My Privacy Tools My Privacy Tools - LSP over [MSAFD Tcpip [TCP/IP]] MegaUpload / MegaKey msadmid over [MSAFD Tcpip [TCP/IP]] Netintelligence NIHLSP over [MSAFD Tcpip [TCP/IP]] Netscape Internet Service SlipStream LSP over [MSAFD Tcpip [TCP/IP]] Netsweeper Liger over [MSAFD Tcpip [TCP/IP]] Norman/Norman Security Suite NLF over [MSAFD Tcpip [TCP/IP]] Panda AntiVirus PAV_LAYERED over [MSAFD Tcpip [TCP/IP]] PC Tools / Spyware Doctor PCTOOLS over [MSAFD Tcpip [TCP/IP]] PureSight Internet Content Filter Winsock over MSAFD Tcpip [TCP/IP] Ratajik Software StationRipper AVSDA over [MSAFD-Tcpip [TCP/IP] Safe Eyes / McAfee Family Protection Internet Content Filter over [MSAFD Tcpip [TCP/IP]] Sendori SendoriLSP over [MSAFD Tcpip [TCP/IP]] SpeedBit Video Accelerator SBLSP over [MSAFD Tcpip [TCP/IP]] TellyAbroad EasyHideIP over [MSAFD Tcpip [TCP/IP]] Trend Micro Trend Micro LSP over [MSAFD Tcpip [TCP/IP]] VMWare VMCI sockets DGRAM Wave / Embassy Trust Suite Wave Systems Kerberos LSP over [MSAFD Tcpip [TCP/IP]] XFire Xfire_LSP MSAFD Tcpip [TCP/IP] - Once you've identified the third-party software that installed the LSP, you should check for updates. If the software is your security software, see iTunes: Troubleshooting security software issues for additional information.
- Bytemobile is usually associated with cellular data connection software. You may want to check if your provider has instructions to disable or uninstall that portion of the software, such as these instructions from AT&T.
- Note: If unsure on the origin of your LSP, you may try to locate vendor information to determine which software is responsible for the non-default value here.
Thank you for using Apple Support Communities.
Cheers,
SterlingD
