What about Clean My Mac 3?

What are thoughts about Clean My Mac 3?

iMac, Mac OS X (10.7.5), 2 LaCie 6 TB drives on Thunderbolt

Posted on Dec 16, 2013 1:46 PM

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134 replies

Jul 27, 2017 7:36 PM in response to Kalsta

I like to keep my Desktop clean and tidy. And I like the remnants of old, unused apps cleaned away too, even if it doesn't really matter. It's just me. (Maybe it's my OCD!)


So do I. I do not need any third party anything to do that. I do not populate my desktop with hundreds of icons. Depending on what they represent, I file them in appropriate folders. I've used dozens of Macs for 25 years and have never had a problem - and I do clean my car regularly.


And, when apps are uninstalled the correct way, there won't be enough "remnants" to worry about. Some apps require uninstallers for just that reason.


And yes, I've had a bad experience with pop ups and it took me 5 hours to get my Mac back to normal. I don't see the necessity to spend 20 minutes to post it the details here. These are technical questions & answers forums for Apple software/hardware and are not intended to become review sites for third party software; wasting this much time on this is absurd. I prefer to spend/volunteer my time helping someone with a problem.

Jul 28, 2017 12:34 AM in response to Kalsta

If you have come to categorise CleanMyMac in a class of software that typically promotes itself via deceptive fear-based Internet marketing (you know the culprits—those nasty flashing pop-ups which tell you that some critical issues have been discovered on your computer and the software must be purchased to avoid catastrophic disaster), then of course you're going to want to warn people away from it


You're pretty big on ascribing motives to others (1):


No. That's not why I warn people away from it. I warn people away from it because it's expensive, unnecessary and dangerous. As I said, designed to separate the unwary from their money. I made no mention of their marketing techniques. Odd that you should select that as my imagined objection.


You're pretty big on ascribing motives to others (2):


Likewise, those with positive experiences should be entitled to post too. For some reason though, others seem to take issue with me doing just that


I keep asking this question: how come there is such a disparity on the forum, where only new posters are the ones boosting this app? It's a heck of a coincidence, no?


Most users probably have more chance of damaging something through manual tinkering in the Finder, or by copying and pasting Terminal commands they found on the web.


Any evidence to support this assertion? Folks can and do damage their OS in this way, but these apps - and you yourself admit this - facilitate this. But more? Can you offer any evidence? Love to hear it.


And I like the remnants of old, unused apps cleaned away too, even if it doesn't really matter. It's just me. (Maybe it's my OCD!)


Pardon me but I've added emphasis there for you. See the point? An app that does things that you don't need to do...


Did you know that not all log-in items appear listed under System Preferences > Users & Groups > Login Items?


Oddly, I'm reasonably familiar with the OS. Been using it a long time now.


Hands up who has never had to trash a preference file to fix something broken on their Mac? Hands up who doesn't find themselves digging around in that hidden Library folder from time to time? If your hand isn't up, I'm guessing you either don't use your Mac all that much, or you have someone else to troubleshoot problems for you.


Now that you mention it, I can't recall the last time that deleting a Pref file was the solution to anything. It used to be troubleshooting 101 mind, but that's a while ago now. Heck, I even remember the Extensions Manager. I'd add that deleting a pref file for an app that's been deleted was never a solution to anything that I can recall. You now, I have been known to wander through the Library folder, why, even before it was hidden, that's how old I am. But you have no right to evaluate my use of my computer. Just because you like to fiddle with things doesn't mean anything except you like to fiddle with things. Back to that dismantling your car analogy (and yes I noticed how you cheekily tried to infer that it related to removing software when it referred to the whole "clean install" thing, naughty). You may like to dismantle your car, doesn't make you any good as driver, navigator or anything else.


Terrence, the implication of your comment wasn't lost on me as you can see, but unfortunately a more direct reply was deleted by the forum admin for being too 'aggresive'. I'm happy to leave it there


There's no comment intended on your integrity, I simple ask the same question over and over. Before you can convince me the earth is flat, you'll need explain why everyone else thinks its round. What's the mistake they're making? "I've never had a problem" doesn't do that. How come we've seen so many reports from users of this app - and others like it - on here? Folks who've damaged the installation of their OS using it? Start by explaining that...

Jul 29, 2017 8:16 AM in response to Kalsta

Kalsta wrote:


  • locating large, non-critical files if and when space is running low on a disk
  • uninstalling software properly (including all associated Library files)
  • deleting or disabling login items (this is incredibly easy and useful for troubleshooting, and lists far more items than are visible in System Preferences. It's also a far more user-friendly interface.)
  • If you are running out of disk space, then macOS Sierra has a number of new features that help manage disk space. Go to Apple menu > About this Mac > Storage. You can easily identify the biggest files. There are a number of options to manage them. You can move files to iCloud, delete movies and TV shows that you've already watched, empty the trash (which some people never do), or just manually go through the biggest files and prune them. In the past, I would have recommended a hard drive upgrade, but that is not possible on modern Macs. The best option is an external hard drive, in addition to a Time Machine drive, to archive important files.


    While you can use an "app zapper" or "clean up" tool to delete files, it is not possible to use them to "properly" uninstall software. The only correct way to uninstall software is to use vendor-provided uninstallers or uninstallation instructions. There is no way any tool could keep track of every version of every 3rd party app and know what files it installs where. That is just not possible and I don't care how many people tout their favourite "app zapper" that claims it is.


    It is true that there is a new mechanism for Login Items that are not shown in System Preferences. However, there is no way that an app can remove another app's login item. The APIs that Apple provides for these new Login Items simply doesn't allow that. Apple doesn't even provide a way to list those login items. The only valid way to delete them it to properly uninstall them. With modern, well-designed apps, this can be done by just throwing the app in the trash. You don't need a "clean up" tool to do that. If that procedure doesn't work, then it is highly likely that a "clean up" app could not do it either. They might work for easy cases, but not difficult ones. But if the app is easy to install, why do you need a 3rd party helper?

    Jul 29, 2017 4:57 PM in response to etresoft

    etresoft wrote:

    If you are running out of disk space, then macOS Sierra has a number of new features that help manage disk space. Go to Apple menu > About this Mac > Storage. You can easily identify the biggest files. There are a number of options to manage them. You can move files to iCloud, delete movies and TV shows that you've already watched, empty the trash (which some people never do), or just manually go through the biggest files and prune them.


    Good to know—another leaf taken from iOS's book. (I'm still on El Capitan because I'm currently stuck with discontinued project management software that isn't compatible with Sierra. I'm looking forward to High Sierra if/when I can find a replacement, particularly APFS.)


    In the past, I would have recommended a hard drive upgrade, but that is not possible on modern Macs. The best option is an external hard drive, in addition to a Time Machine drive, to archive important files.


    Yes. This is one of the reasons I'm holding onto my 2011 MBP for as long as I can. I can do the SSD upgrade myself. I very much dislike the increasingly disposable design path Apple has been going down in recent years.


    While you can use an "app zapper" or "clean up" tool to delete files, it is not possible to use them to "properly" uninstall software. The only correct way to uninstall software is to use vendor-provided uninstallers or uninstallation instructions. There is no way any tool could keep track of every version of every 3rd party app and know what files it installs where. That is just not possible and I don't care how many people tout their favourite "app zapper" that claims it is.


    Fair comment. Yes, a vendor-provided uninstaller would always be first preference. Having said that, CMM does a remarkable job of finding stuff. I'd encourage any of you guys to trial it, put it through it's paces and report back. I understand the fear of it damaging something, but like I said before, it doesn't delete anything until you tell it to. If you only scan and drill down (don't press 'Clean'), you can test it without risk.


    It is true that there is a new mechanism for Login Items that are not shown in System Preferences. However, there is no way that an app can remove another app's login item. The APIs that Apple provides for these new Login Items simply doesn't allow that. Apple doesn't even provide a way to list those login items. The only valid way to delete them it to properly uninstall them.


    Hmm, okay. My knowledge about this may be more limited than yours. I do know that there are multiple locations for login items now (LaunchAgents folders and others). I also note that some apps don't even use these, so finding them manually could be quite painful. All I know is that CMM finds 13 login items on my system, when only 2 show up in System Preferences > Users & Groups > Login Items. It also has a switch alongside each one for enabling and disabling each. I tested it on a few of them, and found that it works well on some and not on others. So there is, as you anticipated, a weakness with this functionality. In any case, it enables you to quickly locate each file in the Finder and deal with it manually if you choose. I still think that's pretty cool.

    Jul 29, 2017 9:28 PM in response to Kalsta

    Kalsta wrote:


    I do know that there are multiple locations for login items now (LaunchAgents folders and others). I also note that some apps don't even use these, so finding them manually could be quite painful. All I know is that CMM finds 13 login items on my system, when only 2 show up in System Preferences > Users & Groups > Login Items. It also has a switch alongside each one for enabling and disabling each. I tested it on a few of them, and found that it works well on some and not on others. So there is, as you anticipated, a weakness with this functionality. In any case, it enables you to quickly locate each file in the Finder and deal with it manually if you choose. I still think that's pretty cool.

    Those are launchd tasks, not login items. There are about 10 different types of auto-launch tasks, ranging from old, deprecated things to launchd tasks and modern login items. I think it is educational to see all of them just so you know how many different processes are running when diagnosing a problem. I do not recommend manually disabling any of those. 3rd party software is not going to be tested with some portions of it turned off. There is no way to know what will happen.


    I have my own program that does many of those same tasks. I am currently working on a major upgrade and I have a fair amount of angst over which features I can provide and which ones I should provide. For example, I have a fantasy about being able to turn off a bunch of the new launchd tasks and maybe getting Sierra to run as fast as the pre-Yosemite operating systems ran. But on the other hand, I know what users will do. They are not careful and they do not take reasonable precautions. I can't enable some feature that could possibly do damage. Just the liability insurance alone would be more than I could afford. I suppose if my company was in China or the Ukraine, I wouldn't worry as much.


    Ultimately, I think one of the reasons you find so much resistance to things like antivirus and "clean up" apps is due to the nature of this forum. We are helping people troubleshoot and fix their computers, which are already running one of the most complicated software systems ever built. We really don't want to have to worry about entirely new levels of complexity introduced by substantial modifications to said complex software system. It is hard enough as it is without introducing factors that essentially create a unique operating system that no one has ever attempted to run before.

    Dec 16, 2013 3:02 PM in response to petego4it2

    Not a good idea to use any kind of 'cleaning facility' like this. Do some digging, go to Google and read the reports then compare those reports with what you will find on Apple Forums. We are not anti - all things non Apple, but when you buy a Mac you are buying a totally different and in many people's eyes, superior system.


    Your Mac will look after itself; just let it.

    Dec 16, 2013 5:16 PM in response to seventy one

    One thing I was surprised to find after buying my first mac (iMac last month) is how bizarre and seemingly incomplete the "uninstall" procedure is for OS X.


    I'm the type of user with Windows who would uninstall a program, then go hunt for any left behind folders. Over the years uninstallers have improved immensley and they get rid of everything 95% of the time.

    But with OS X, you just drag and drop the main icon into the trash, which at first I thought was BRILLIANT, but then I found that almost every piece of software left all their main folders behind, eating up space on the hdd. I found a youtube video that shows how to manually go in and keep things clean after "uninstalls", but I didn't think this was necessary on the Mac side of things. Over time wouldn't you need a proper way to clean things up and prevent the OS from slowing down (and losing hdd space?)

    Dec 16, 2013 7:35 PM in response to petego4it2

    How to maintain a Mac


    1. Make redundant backups, keeping at least one off site at all times. One backup is not enough. Don’t back up your backups; all should be made directly from the original data. Don’t rely completely on any single backup method, such as Time Machine. If you get an indication that a backup has failed, don't ignore it.

    2. Keep your software up to date. In the App Store or Software Update preference pane (depending on the OS version), you can configure automatic notifications of updates to OS X and other Mac App Store products. Some third-party applications from other sources have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis.


    Keeping up to date is especially important for complex software that modifies the operating system, such as device drivers. Before installing any Apple update, you must check that all such modifications that you use are compatible. Incompatibility with third-party software is by far the most common cause of trouble with system updates.

    3. Don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” "boosters," “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, such stuff is useless or worse than useless. Above all, avoid any software that purports to change the look and feel of the user interface.

    The more heavily promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.

    As a rule, the only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Use your computer; don't fuss with it.

    Safari extensions, and perhaps the equivalent for other web browsers, are a partial exception to the above rule. Most are safe, and they're easy to get rid of if they don't work. Some may cause the browser to crash or otherwise malfunction. Some are malicious. Use with caution, and install only well-known extensions from relatively trustworthy sources, such as the Safari Extensions Gallery.

    Never install any third-party software unless you know how to uninstall it. Otherwise you may create problems that are very hard to solve.


    4. Beware of malware. Malware is malicious software that circulates on the Internet. This kind of attack on OS X used to be so rare that it was hardly a concern, but it's now increasingly common, and increasingly dangerous.


    There is some built-in protection against downloading malware, but you can’t rely on it — the attackers are always at least one day ahead of the defense. You can’t rely on third-party protection either. What you can rely on is common-sense awareness — not paranoia, which only makes you more vulnerable.


    Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a corporate brand, such as Adobe Flash Player, must come directly from the developer's website. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from the web, without your having requested it, should go straight into the Trash. A web page that tells you that your computer has a “virus,” or that anything else is wrong with it, is a scam.


    In OS X 10.7.5 or later, downloaded applications and Installer packages that have not been digitally signed by a developer registered with Apple are blocked from loading by default. The block can be overridden, but think carefully before you do so.


    Because of recurring security issues in Java, it’s best to disable it in your web browsers, if it’s installed. Few websites have Java content nowadays, so you won’t be missing much. This action is mandatory if you’re running any version of OS X older than 10.6.8 with the latest Java update. Note: Java has nothing to do with JavaScript, despite the similar names. Don't install Java unless you're sure you need it. Most people don't.


    5. Don't fill up your boot volume. A common mistake is adding more and more large files to your home folder until you start to get warnings that you're out of space, which may be followed in short order by a boot failure. This is more prone to happen on the newer Macs that come with an internal SSD instead of the traditional hard drive. The drive can be very nearly full before you become aware of the problem.

    While it's not true that you should or must keep any particular percentage of space free, you should monitor your storage use and make sure you're not in immediate danger of using it up. According to Apple documentation, you need at least 9 GB of free space on the startup volume for normal operation.

    If storage space is running low, use a tool such as OmniDiskSweeperto explore the volume and find out what's taking up the most space. Move seldom-used large files to secondary storage.

    6. Relax, don’t do it. Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” "resetting the SMC," “rebuilding the directory,” "defragmenting the drive," “running periodic scripts,” “dumping logs,” "deleting temp files," “scanning for viruses,” "purging memory," "checking for bad blocks," "testing the hardware," or “repairing permissions.” Such measures are either completely pointless or are useful only for solving problems, not for prevention.

    Let go of the Windows mentality that every computer needs regular maintenance such as "defragging" and "registry cleaning." Those concepts do not apply to the Mac platform.

    The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Disk Warrior is a data-salvage tool, not a maintenance tool, and you will never need it if your backups are adequate. Don’t waste money on it or anything like it.

    Apr 1, 2015 2:55 PM in response to Linc Davis

    I know this is a little late but several things here.


    One there is NO "Clean My Mac 3" as far as I can tell; CleanMyMac2 is latest in that line.


    Second, let's be honest here, the software Apple provides for maintenance is bare bones at best when it exists. Couple that with people who have no idea on how to write programs for the MacOS and have the program drop files all over the hard drive as if they were on Windows and you have a problem.

    So there are there are a handful of “cleaners,” "doctors," "tune-ups," etc that are useful: TechTool Pro (which at one time was part of the Apple Care package) and the aforementionedCleanMyMac2 being the more bang for your buck ones.


    Third, if you like me have moved your files form Mac to Mac over the years you are going to have files that will cause weird behavior in the OS. CleanMyMac2 was able to find an old OS X extension I didn't even known I still had and it removeal stopped some really flaky behavior of the OS.

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    What about Clean My Mac 3?

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