Taskers1
Level 1 (0 points)

Q: I cannot get my iPad to 'find' my air printer (canon pixma mg 3250)

I am having trouble getting my iPad to 'find' my new air printer.  It is a canon pixma mg 3250, which states it is compatible with iPad.  Any help would be gratefully received!  Many thanks.

iPad 2 Wi-Fi

Posted on Dec 16, 2013 4:43 PM

by matt00,Solvedanswer
matt00 matt00
Level 5 (4,015 points)
A:

Hey Taskers1,

 

 

Thanks for the question. I see that your printer is on the list of supported AirPrint devices, so that is a great start. If you are having issues, or cannot find the printer when attempting to AirPrint, see the troubleshooting steps towards the end of this article:

 

AirPrint Basics

http://support.apple.com/kb/HT4356

 

If you are unable to print, or if you see the message "No AirPrint Printers Found"

 

Verify that the printer:

 

1. Has power and is turned on. If it has power, turn the printer off and then on again to see if that resolves the issue.

2. Is connected to the same Wi-Fi network as the iOS device.

3. Has the latest firmware version installed.

4. Has paper with enough ink or toner installed.

5. Is free of any errors displayed on the printer's control panel.

 

If necessary, consult the printer documentation or contact the printer vendor for help with the above steps.

 

Thanks,

 

Matt M.

Posted on Dec 19, 2013 1:49 PM

Close
Taskers1

Q: I cannot get my iPad to 'find' my air printer (canon pixma mg 3250)

  • All replies
  • Helpful answers

  • by matt00,Solvedanswer

    matt00 Dec 19, 2013 1:49 PM in response to Taskers1
    Level 5 (4,015 points)
    Dec 19, 2013 1:49 PM in response to Taskers1

    Hey Taskers1,

     

     

    Thanks for the question. I see that your printer is on the list of supported AirPrint devices, so that is a great start. If you are having issues, or cannot find the printer when attempting to AirPrint, see the troubleshooting steps towards the end of this article:

     

    AirPrint Basics

    http://support.apple.com/kb/HT4356

     

    If you are unable to print, or if you see the message "No AirPrint Printers Found"

     

    Verify that the printer:

     

    1. Has power and is turned on. If it has power, turn the printer off and then on again to see if that resolves the issue.

    2. Is connected to the same Wi-Fi network as the iOS device.

    3. Has the latest firmware version installed.

    4. Has paper with enough ink or toner installed.

    5. Is free of any errors displayed on the printer's control panel.

     

    If necessary, consult the printer documentation or contact the printer vendor for help with the above steps.

     

    Thanks,

     

    Matt M.

  • by Taskers1,Helpful

    Taskers1 Taskers1 Dec 20, 2013 2:59 AM in response to Taskers1
    Level 1 (0 points)
    Dec 20, 2013 2:59 AM in response to Taskers1

    Hi Matt - excellent,thanks very much.  This advice was really helpful and I am now all sorted! Cheers!  Merry Christmas!

  • by matt00,

    matt00 Dec 20, 2013 11:01 AM in response to Taskers1
    Level 5 (4,015 points)
    Dec 20, 2013 11:01 AM in response to Taskers1

    Hey Taskers1

     

    Thanks for the follow up! I’m glad to hear that the information helped. Have a great day!

     

    - Matt

  • by mojaveratt,

    mojaveratt mojaveratt Apr 8, 2014 9:51 AM in response to Taskers1
    Level 1 (0 points)
    Apr 8, 2014 9:51 AM in response to Taskers1

    I am having the same issue.  I can connect to it from my MBP no problem, but I don't usually bring my MBP to work.  It has worked once from my iPhone and once from my iPad.  Now, neither can locate the printer.  I have checked all of the things noted above. 

  • by camdyn,

    camdyn camdyn Aug 11, 2015 10:00 PM in response to Taskers1
    Level 1 (0 points)
    Aug 11, 2015 10:00 PM in response to Taskers1
    Look up on the Internet: "canon pixma 3250 wireless setup". There is a PDF file that directs you thru it step by step.    Worked excellent for me.  When I was done both my desk top and my iPad would print wirelessly and where it showed nothing Under printer before it now showed my canon printer.  It does require a desktop computer or laptop that is running on your same network or wifi so you can connect the printer to the network.