HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups

Learn about How to erase your iOS device and then set it up as a new device or restore it from backups
tracypearls
Level 1 (0 points)

Q: iphone 5c wont turn, i connect to the pc, charger, and still wont turn

i woke up yesterday and found my iphone 5c dead, i connected it to the charger for 3 hours and it's still not turning on, i tried connecting to the pc and still blank black for 2 days now, please any suggesting will be gladly accepted.

iPhone 5c, iOS 7.0.4

Posted on Dec 17, 2013 3:49 AM

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tracypearls

Q: iphone 5c wont turn, i connect to the pc, charger, and still wont turn

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  • by wjosten,

    wjosten wjosten Dec 17, 2013 3:52 AM in response to tracypearls
    Level 10 (94,603 points)
    iPhone
    Dec 17, 2013 3:52 AM in response to tracypearls

    Try resetting it: Press the Sleep/Wake button & Home button at the same time, keep pressing until you(hopefully) see the Apple logo, then release.

     

    If that doesn't work, make an appointment at any Apple store.

  • by tracypearls,

    tracypearls tracypearls Dec 19, 2013 11:12 AM in response to wjosten
    Level 1 (0 points)
    Dec 19, 2013 11:12 AM in response to wjosten

    thanks for replying back, i have done that ,i have also tried to Restore through itunes ,, i use HP pavilion G series with windows 7, and after it extracts the downloaded files, i get the #4005# error and when i looked it up, it means the usb port may be bad but aparently i use the usb ports for many other things and all 3 ports work fine, but when it comes to restoring the phone, it signals the iphone, it prepares it for restore and then give the #4005# error i just bought the phone its not even up to 3 months yet! What a total waste of Money i got it for 850 euros i really wish there is a something that can turn it back on