HT204621: Troubleshooting wireless mouse and keyboard issues

Learn about Troubleshooting wireless mouse and keyboard issues
gmpb

Q: Wireless keyboard

I was given an apple wireless keyboard as a gift and it is paired with my I Pad 2, I want it to pair with my daughters I Pad air/4 when I try it automatically pairs with mine and not hers, anyone can give me suggestions on how to pair the keyboard  with her I pad.

Wireless keyboard, iOS 7.0.4

Posted on Dec 17, 2013 5:18 AM

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Q: Wireless keyboard

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  • by Barry Hemphill,

    Barry Hemphill Barry Hemphill Dec 17, 2013 6:10 AM in response to gmpb
    Level 8 (38,062 points)
    Peripherals
    Dec 17, 2013 6:10 AM in response to gmpb

    You will need to delete it from your system first. Bluetooth devices may only be connected with one thing at a time (for obvious reasons).

     

    Barry

  • by gmpb,

    gmpb gmpb Dec 18, 2013 4:31 AM in response to Barry Hemphill
    Level 1 (0 points)
    Dec 18, 2013 4:31 AM in response to Barry Hemphill

    Hi Barry,

     

    how do I delete it from an I pad 2 system, would you mind explaining the steps.

     

    Appreciate it.

     

    George

  • by Barry Hemphill,

    Barry Hemphill Barry Hemphill Dec 18, 2013 4:53 AM in response to gmpb
    Level 8 (38,062 points)
    Peripherals
    Dec 18, 2013 4:53 AM in response to gmpb

     

     

    Sorry, I did not read your post carefully and gave you what would need to be done with a Mac.

     

    I have never paired a Bluetooth device with my iPad, so I am fishing.

     

    This article will tell you how to unpair the KB (click on "how to stop using...")

     

    http://support.apple.com/kb/HT4111

     

    Barry

  • by gmpb,Helpful

    gmpb gmpb Dec 19, 2013 5:42 AM in response to Barry Hemphill
    Level 1 (0 points)
    Dec 19, 2013 5:42 AM in response to Barry Hemphill

    Hey, Barry.

     

    Thanks the link worked, for anyone else joining this is what you do.

     

    Thanks again Barry

     

     

    You can stop using a Bluetooth accessory by either turning off the accessory, or turning off Bluetooth on iPad.

     

    Unpairing a Bluetooth accessory

     

    If you've paired iPad with an accessory that you no longer wish to use, you can unpair the accessory.

     

    From the Home screen choose Settings > Bluetooth2. If Bluetooth isn't on, turn it on.

    Choose the accessory and tap Forget this Device.