alwsfromon
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Q: Apple usb keyboard doesn't work with macbook pro

The usb numeric keyboard (http://store.apple.com/ca/product/MB110LL/B/apple-keyboard-with-numeric-keypad-e nglish-usa) isn't recognized by the new macbook pro late 2013. None of the keys work, it is as if it is not connected, I tried both usb ports. This keyboard worked perfectly with the macbook pro 2009 model. The only discernable difference is that the new macbook pro uses usb 3.0. These are both apple products and it is rediculous that they woulnd't work together.

MacBook Pro (Retina, 13-inch, Late 2013), OS X Mavericks (10.9.1)

Posted on Dec 17, 2013 2:27 PM

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alwsfromon

Q: Apple usb keyboard doesn't work with macbook pro

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  • by FritzTX,

    FritzTX FritzTX Apr 12, 2015 12:19 AM in response to alwsfromon
    Level 1 (0 points)
    Apr 12, 2015 12:19 AM in response to alwsfromon

    I just had the same issue. Last night, my keyboard worked fine. After the most recent software update, my macbook pro 2014 doesn't recognize the keyboard anymore. What?

     

    The extension cable to the keyboard totally "fixed" it. Thanks for posting that!!!

     

    I hope Apple gets these bugs under control.

  • by FMarheine,

    FMarheine FMarheine Apr 17, 2015 7:19 AM in response to Tom De Baere
    Level 1 (0 points)
    Apr 17, 2015 7:19 AM in response to Tom De Baere

    Finally!  This worked for me as well...was driving me nuts!

  • by jbarmer,

    jbarmer jbarmer Dec 7, 2015 12:47 PM in response to alwsfromon
    Level 1 (8 points)
    iPhone
    Dec 7, 2015 12:47 PM in response to alwsfromon

    One more vote here for using the extension cable.  This solution solved the problem permanently for me. 

  • by moleksyuk,

    moleksyuk moleksyuk Aug 23, 2016 12:03 AM in response to fastone45
    Level 1 (4 points)
    Aug 23, 2016 12:03 AM in response to fastone45

    @fastone45 I send you 1000 thanks because you save my life

    I have MacBook Pro 2016 and Dell U2515H and connect Apple keyboard to monitor.

    When I unplug and plug monitor from MacBook (USB concentrator), Apple keyboard doesn't work, and I need to wait ~10min and plug it again.

    But today I tried with extension cable and it fixed this issue with plug/unplug keyboard

     

    And seems like a problem in OS X because with extension cable it works perfect and this problem reproducible in other MacBooks I tried.

  • by BillCameron,

    BillCameron BillCameron Sep 21, 2016 4:19 PM in response to alwsfromon
    Level 1 (4 points)
    Sep 21, 2016 4:19 PM in response to alwsfromon

    If you are using a usb hub of any kind - this is what worked for me:

     

    Connect the keyboard directly to the usb port on your mac.

     

    That's it.

     

    Don't run your keyboard through a hub. I was running mine through the hub that is built in to my monitor. It's something to do with the hub not drawing enough power to keep the port active. I don't really get it, but I'm typing right now so it works.

     

    For a $3500 computer you wouldn't think this would be an issue, but here we are.

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