i pod classic

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Level 1

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i pod classic

i have a brand new ipod classic and a brand new laptop. my ipod keeps turning itself off and on just goes to the apple logo. also its not being reconised in itunes . what am i doing wrong or do i have a faulty ipod hellpppp lol

iPod classic

Posted on Dec 17, 2013 2:13 PM

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Answer 1

ariel s

Level 4

1,769 points

Dec 19, 2013 7:39 AM in response to nathie91

Hi nathie91,

Thanks for using Apple Support Communities. This article has steps you can take if your iPod classic isn't being recognized in iTunes:

iPod not recognized in My Computer and in iTunes for Windows

http://support.apple.com/kb/TS1369

This troubleshooting assistant may help with the issue where your iPod is turning off inadvertently:

iPod classic Troubleshooting Assistant

http://www.apple.com/support/ipod/five_rs/classic/

Cheers,

- Ari

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