i tried everything and my mac still doesn't work. It's pretending like there is no hard drive in the computer itself. Any help?

Question

i tried everything and my mac still doesn't work. It's pretending like there is no hard drive in the computer itself. Any help?

any help plz?

MacBook, OS X Mountain Lion (10.8.5), Its one of those old 2011 models

Posted on Dec 17, 2013 4:35 PM

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Answer 1

Lanny

Level 6

13,183 points

Dec 17, 2013 7:29 PM in response to I know nothing about a mac.

It's possible that the hard drive has failed. Have you tried booting the Recovery partition? Do you have a bootable external drive or DVD?

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Answer 2

Dec 18, 2013 4:40 PM in response to I know nothing about a mac.

http://support.apple.com/kb/PH11044 OS X Mountain Lion: If you see a gray screen at startup

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Since you stated you know nothing about Macs......

http://support.apple.com/kb/HT2477 Mac Basics: The essentials

New to Macs/My First Mac

There is Apple’s own Knowledge Base Articles: http://support.apple.com/kb/index?page=search

The OS Help Menu.

Apple’s troubleshooting website: Mac 101

The following reference book: OS X Mountain Lion: The Missing Manual - David Pogue. This book is very easy reading, non technichal & non geeky. I strongly recommend this book as it takes you step-by-step through Mountain Lion.

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