HT201407: If you can't activate your iPhone

Learn about If you can't activate your iPhone

Annag001

Level 1 (0 points)

Q: No SIM card installed error

I keep getting a no SIM card error multiple times throughout the day. I have tried....cleaning the SIM card,replacing the SIM card,replacing the phone,replacing the SIM card tray,doing a network settings reset,phone reset,toggling airplane mode on-off,and a few others that I can't remember at the current time. Help!!!

iPhone 5s, iOS 7.0.4

Posted on Dec 17, 2013 5:51 PM

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Q: No SIM card installed error

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by KiltedTim,

KiltedTim Dec 17, 2013 6:15 PM in response to Annag001
Level 9 (56,515 points)

iPhone

Dec 17, 2013 6:15 PM in response to Annag001

Are you using an actual Nano-SIM, or a cut SIM?
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by Annag001,

Annag001 Dec 17, 2013 6:21 PM in response to KiltedTim
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Dec 17, 2013 6:21 PM in response to KiltedTim

Don't know the difference? I have tried sims from Apple and from sprint. Neither work.
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by KiltedTim,

KiltedTim Dec 17, 2013 6:26 PM in response to Annag001
Level 9 (56,515 points)

iPhone

Dec 17, 2013 6:26 PM in response to Annag001

A: Apple is not a cellular carrier. There are no Apple SIMs. Sprint, on the other hand is. Your phone is under warranty. Make an appointment at the genius bar and take it in for them to look at.
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by Annag001,

Annag001 Dec 17, 2013 6:28 PM in response to KiltedTim
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Dec 17, 2013 6:28 PM in response to KiltedTim

Correct.... but they carry sims for sprint phones. I guess I'm just trying to avoid another trip the the bar!!! Thanks.
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by KiltedTim,

KiltedTim Dec 17, 2013 6:36 PM in response to Annag001
Level 9 (56,515 points)

iPhone

Dec 17, 2013 6:36 PM in response to Annag001

If you've already replaced the SIM and are still getting that error, then you most likely have a hardware fault. Another trip to the genius bar is a lot faster than calling AppleCare and waiting for a replacement phone in the post.
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HT201407: If you can't activate your iPhone

Q: No SIM card installed error

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by KiltedTim,

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by KiltedTim,

by Annag001,

by KiltedTim,

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