How do I get a "live chat" from apple?

Im trying to get in touch with a live chat rep from Apple...could someone please assist me in how to do this?

Posted on Dec 17, 2013 6:09 PM

Reply
7 replies

Dec 22, 2013 2:23 PM in response to Jsimefromny

HI,


It used to be that this was only offered on some products.

Basically you start at http://www.apple.com/support/ and use the Contact Us option.

If it is still being done you may find you end up with a chat or email option.

Some offer a Phone service.


I have never used it and it has also been some time since I looked for it.


Edit.


iChat and Messages use s 4:3 ratio and any showing of the FCP feed via iChat Theatre will need to take account of this.

Unfortunately Messages 8 (Mavericks) drops iChat Theatre.

User uploaded file
10:21 pm Sunday; December 22, 2013


 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad


Message was edited by: Ralph Johns (UK)

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How do I get a "live chat" from apple?

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