HT202649: If you can't sign in with two-step verification using your Apple ID

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Semo2002

Q: Apple Technical Support promise me two times to send me passoword reset link of my Apple ID

I updated my IPAD to the new OS, it ask me to

 

the Apple ID is very old, and the Email is too very old, i can't reset the Apple ID Password and this Email Password, i forgot all data

 

when i called Apple Technical Support, they understood my problem and ask me to give the Credit Card Number i used in Apple ID Sign Up

Finaly the Technical support told me they will send me a link to reset password in 24 hours (this link will be vaild only 3 hours) on the alternative email i gave to them

after 24 hours finish, i start to check my email every 15 minutes, one day with no email from Technical Suport

 

i called technical support two times about this case, at two times they promise me to send the reset link on my alternative email but i don't recieve anything

 

please help i can't use my IPAD

 

if you need any information just tell me

iPad 2

Posted on Dec 18, 2013 12:59 AM

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Q: Apple Technical Support promise me two times to send me passoword reset link of my Apple ID

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