I have videos it won't let me add to itunes, how can i fix this?

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I have videos it won't let me add to itunes, how can i fix this?

I have two videos i want to put on my ipod but i cannot get them onto itunes, i have tried selecting the file, copying and pasting, and dragging it across and none of these files have worked. I have been able to open the files with itunes before though, do i need to convert them or something?

Windows 7

Posted on Dec 18, 2013 1:39 AM

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Answer 1

diesel vdub

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Dec 18, 2013 3:36 AM in response to taylor.maree

What format are the videos in?

Is it a format supported by iTunes? by the iDevice?

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Answer 2

taylor.maree Author

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Dec 18, 2013 3:47 AM in response to diesel vdub

Umm they are in wmv i believe, well one is. I found a way to get one imported but is there a way to convert the other file easily?

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Answer 3

diesel vdub

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22,178 points

Dec 18, 2013 3:58 AM in response to taylor.maree

So what?
WMV and iTunes support different formats.

What format is the video(s) in?

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Answer 4

taylor.maree Author

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Dec 18, 2013 4:04 AM in response to diesel vdub

One of the videos is in WMV format that is what it says when i look up the properties. The other was an M4V and i was able to import it.

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Answer 5

diesel vdub

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Dec 18, 2013 8:38 AM in response to taylor.maree

What video content works with iTunes and mobile devices?

iTunes:

Video content purchased from the iTunes Store.
QuickTime and MPEG-4 movie files that end in ".mov", ".m4v", or ".mp4" and are playable in QuickTime Player.
Video podcasts.
iTunes Digital Copies.
iTunes Store Movie Rentals (Requires iTunes 9 or later).

Mobile Devices:

Video content purchased from the iTunes Store.
Videos that have been shared to iTunes using QuickTime Player (Mac OS X v10.6 Snow Leopard).
Videos that have been re-encoded for iPod with QuickTime 7 Pro.
Videos that have been re-encoded for iPod with iMovie, Final Cut Pro, and others. Refer to Exporting a movie from iMovie HD to iPod for an iMovie HD tutorial.
Video Podcasts that have been created for mobile devices.
Video files after using the iTunes File > Create New Version > Create iPod or iPhone version option.
Video files after using the iTunes File > Create New Version > Create iPad or AppleTV version option (iPad and AppleTV only).
See below for detailed movie specifications.
iTunes Store Movie Rentals (Requires iTunes 9 or later).

Does the video need to be encoded in a special way?

All mobile devices which iTunes can sync video to can play the following video formats:

H.264
File formats: .m4v, .mp4, and .mov
Video: Up to 768 kbits/sec, 320 x 240, 30 frames per second (fps), Baseline Profile up to Level 1.3.
Audio: AAC-LC up to 160 kbits/sec, 48 Khz, and stereo audio.
MPEG-4
File formats: .m4v, .mp4, and .mov
Video: Up to 2.5 Mbits/sec, 480 x 480, 30 fps, Simple Profile.
Audio: AAC-LC up to 160 kbits/sec, 48 Khz, stereo audio.

Other formats may be supported by newer devices. The technical specifications can give additional details.

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