kangelos
Level 1 (0 points)

Q: OSX 10.9 mbp 15-inch, Mid 2010 crash/reboot unexpectedly

MBP mid 2010

Software  OS X 10.9 (13A603)

Processor  2.66 GHz Intel Core i7

8GB 1067MHz DDR3

Graphics  NVIDIA GeForce GT 330M 512 MB

 

Keeps crashing and rebooting randomly.

Sometimes every 5 minutes and sometimes once a week or so.

 

Anyone can help????

 

 

Anonymous UUID:   3C4C4A32-4341-1222-170F-9C0E3BF95178

 

Wed Dec 18 11:12:31 2013

panic(cpu 2 caller 0xffffff7f84968fac): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80fb2b8000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff80f28e31d0 : 0xffffff8002622f69

0xffffff80f28e3250 : 0xffffff7f84968fac

0xffffff80f28e3320 : 0xffffff7f8302b53d

0xffffff80f28e33e0 : 0xffffff7f830f7d9e

0xffffff80f28e3420 : 0xffffff7f830f7dfc

0xffffff80f28e3490 : 0xffffff7f8337c5be

0xffffff80f28e35c0 : 0xffffff7f8311bd41

0xffffff80f28e35e0 : 0xffffff7f8303208d

0xffffff80f28e3690 : 0xffffff7f8302fbae

0xffffff80f28e3890 : 0xffffff7f83031cb4

0xffffff80f28e3980 : 0xffffff7f83fd5980

0xffffff80f28e39e0 : 0xffffff7f83fd2702

0xffffff80f28e3a70 : 0xffffff7f83fbcfd6

0xffffff80f28e3ab0 : 0xffffff7f83f99da6

0xffffff80f28e3ad0 : 0xffffff7f83f87151

0xffffff80f28e3b10 : 0xffffff7f83fb3e83

0xffffff80f28e3b70 : 0xffffff8002acc226

0xffffff80f28e3b90 : 0xffffff8002acd821

0xffffff80f28e3bf0 : 0xffffff8002acb28f

0xffffff80f28e3d40 : 0xffffff80026b6008

0xffffff80f28e3e50 : 0xffffff8002626bb1

0xffffff80f28e3e80 : 0xffffff80026139b5

0xffffff80f28e3ef0 : 0xffffff800261e003

0xffffff80f28e3f70 : 0xffffff80026c921d

0xffffff80f28e3fb0 : 0xffffff80026f3e26

  Kernel Extensions in backtrace:
     com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@0 xffffff7f8495b000->0xffffff7f8496dfff
        dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f84953000
        dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f82f33000
        dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f82cba000
        dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f82f87000
        dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f84956000
     com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3C 2786]@0xffffff7f82fda000->0xffffff7f83249fff
        dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f82cba000
        dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f82fca000
        dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f82f87000
     com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f83 f72000->0xffffff7f8403cfff
        dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f82cba000
        dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f82fca000
        dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f82f87000
        dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f82fda000
     com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADED 100A4]@0xffffff7f83254000->0xffffff7f83500fff
        dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f82fda000
        dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f82cba000

 

BSD process name corresponding to current thread: WindowServer

 

Mac OS version:

13A603

 

Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide: 0x0000000002400000

Kernel text base: 0xffffff8002600000

System model name: MacBookPro6,2 (Mac-F22586C8)

 

System uptime in nanoseconds: 548780724193

last loaded kext at 310548235596: com.apple.filesystems.msdosfs1.9 (addr 0xffffff7f83526000, size 65536)

loaded kexts:

com.symantec.kext.internetSecurity1.3f32
com.apple.filesystems.msdosfs1.9
com.apple.driver.AudioAUUC1.60
com.apple.driver.AppleHWSensor1.9.5d0
com.apple.driver.AppleTyMCEDriver1.0.2d2
com.apple.driver.AGPM100.14.11
com.apple.iokit.IOUserEthernet1.0.0d1
com.apple.iokit.IOBluetoothSerialManager4.2.0f6
com.apple.Dont_Steal_Mac_OS_X7.0.0
com.apple.driver.AppleHWAccess1
com.apple.filesystems.autofs3.0
com.apple.driver.AppleMikeyHIDDriver124
com.apple.driver.AppleHDAHardwareConfigDriver2.5.2fc2
com.apple.driver.AppleHDA2.5.2fc2
com.apple.GeForceTesla8.1.8
com.apple.iokit.IOBluetoothUSBDFU4.2.0f6
com.apple.driver.AppleMikeyDriver2.5.2fc2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport4.2.0f6
com.apple.nvidia.NVDAStartup8.1.8
com.apple.driver.AppleSMCPDRC1.0.0
com.apple.driver.AppleLPC1.7.0
com.apple.driver.AppleUpstreamUserClient3.5.13
com.apple.driver.AppleIntelHDGraphics8.1.8
com.apple.driver.AppleIntelHDGraphicsFB8.1.8
com.apple.driver.AppleSMCLMU2.0.4d1
com.apple.driver.AppleMuxControl3.4.12
com.apple.driver.AppleBacklight170.3.5
com.apple.driver.AppleMCCSControl1.1.12
com.apple.driver.ACPI_SMC_PlatformPlugin1.0.0
com.apple.driver.SMCMotionSensor3.0.4d1
com.apple.driver.AppleUSBTCButtons240.2
com.apple.driver.AppleUSBCardReader3.3.5
com.apple.driver.AppleFileSystemDriver3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib1.0.0d1
com.apple.BootCache35
com.apple.driver.AppleUSBTCKeyEventDriver240.2
com.apple.driver.AppleUSBTCKeyboard240.2
com.apple.driver.AppleIRController325.7
com.apple.iokit.SCSITaskUserClient3.6.0
com.apple.driver.XsanFilter404
com.apple.driver.AppleUSBHub650.4.4
com.apple.iokit.IOAHCIBlockStorage2.4.0
com.apple.iokit.AppleBCM5701Ethernet3.6.9b9
com.apple.driver.AppleFWOHCI4.9.9
com.apple.driver.AirPort.Brcm4331700.20.22
com.apple.driver.AppleUSBUHCI650.4.0
com.apple.driver.AppleUSBEHCI650.4.1
com.apple.driver.AppleAHCIPort2.9.5
com.apple.driver.AppleSmartBatteryManager161.0.0
com.apple.driver.AppleACPIButtons2.0
com.apple.driver.AppleRTC2.0
com.apple.driver.AppleHPET1.8
com.apple.driver.AppleSMBIOS2.0
com.apple.driver.AppleACPIEC2.0
com.apple.driver.AppleAPIC1.7
com.apple.driver.AppleIntelCPUPowerManagementClient216.0.0
com.apple.nke.applicationfirewall153
com.apple.security.quarantine3
com.apple.driver.AppleIntelCPUPowerManagement216.0.0
com.apple.driver.IOBluetoothHIDDriver4.2.0f6
com.apple.AppleGraphicsDeviceControl3.4.12
com.apple.iokit.IOSurface91
com.apple.iokit.IOSerialFamily10.0.7
com.apple.iokit.IOBluetoothFamily4.2.0f6
com.apple.kext.triggers1.0
com.apple.driver.DspFuncLib2.5.2fc2
com.apple.vecLib.kext1.0.0
com.apple.iokit.IOAudioFamily1.9.4fc11
com.apple.kext.OSvKernDSPLib1.14
com.apple.nvidia.classic.NVDANV50HalTesla8.1.8
com.apple.nvidia.classic.NVDAResmanTesla8.1.8
com.apple.iokit.IOBluetoothHostControllerUSBTransport4.2.0f6
com.apple.iokit.IOFireWireIP2.2.5
com.apple.driver.AppleHDAController2.5.2fc2
com.apple.iokit.IOHDAFamily2.5.2fc2
com.apple.driver.AppleSMBusPCI1.0.12d1
com.apple.driver.AppleGraphicsControl3.4.12
com.apple.driver.AppleBacklightExpert1.0.4
com.apple.iokit.IONDRVSupport2.3.6
com.apple.driver.AppleSMBusController1.0.11d1
com.apple.iokit.IOGraphicsFamily2.3.6
com.apple.driver.IOPlatformPluginLegacy1.0.0
com.apple.driver.IOPlatformPluginFamily5.5.1d27
com.apple.driver.AppleSMC3.1.6d1
com.apple.iokit.IOSCSIBlockCommandsDevice3.6.0
com.apple.iokit.IOUSBMassStorageClass3.6.0
com.apple.driver.AppleUSBMultitouch240.6
com.apple.iokit.IOUSBHIDDriver650.4.4
com.apple.driver.AppleUSBMergeNub650.4.0
com.apple.driver.AppleUSBComposite650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice3.6.0
com.apple.iokit.IOBDStorageFamily1.7
com.apple.iokit.IODVDStorageFamily1.7.1
com.apple.iokit.IOCDStorageFamily1.7.1
com.apple.iokit.IOAHCISerialATAPI2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily3.6.0
com.apple.iokit.IOUSBUserClient650.4.4
com.apple.iokit.IOEthernetAVBController1.0.3b3
com.apple.driver.mDNSOffloadUserClient1.0.1b4
com.apple.iokit.IOFireWireFamily4.5.5
com.apple.iokit.IO80211Family600.34
com.apple.iokit.IONetworkingFamily3.2
com.apple.iokit.IOUSBFamily650.4.4
com.apple.iokit.IOAHCIFamily2.6.0
com.apple.driver.AppleEFINVRAM2.0
com.apple.driver.AppleEFIRuntime2.0
com.apple.iokit.IOHIDFamily2.0.0
com.apple.iokit.IOSMBusFamily1.1
com.apple.security.sandbox278.10
com.apple.kext.AppleMatch1.0.0d1
com.apple.security.TMSafetyNet7
com.apple.driver.AppleKeyStore2
com.apple.driver.DiskImages371.1
com.apple.iokit.IOStorageFamily1.9
com.apple.iokit.IOReportFamily21
com.apple.driver.AppleFDEKeyStore28.30
com.apple.driver.AppleACPIPlatform2.0
com.apple.iokit.IOPCIFamily2.8
com.apple.iokit.IOACPIFamily1.4
com.apple.kec.corecrypto1.0
com.apple.kec.pthread1

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x85F7, 0x483634353155373946373036364700000000

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x85F7, 0x483634353155373946373036364700000000

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: HGST HTS721010A9E630, 1 TB

Serial ATA Device: MATSHITADVD-R   UJ-898

USB Device: Hub

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Internal Memory Card Reader

USB Device: Hub

USB Device: Hub

USB Device: MEDIA-TECH MT1062

USB Device: Built-in iSight

USB Device: IR Receiver

Thunderbolt Bus:

MacBook Pro, OS X Mavericks (10.9)

Posted on Dec 18, 2013 2:27 AM

Close
kangelos

Q: OSX 10.9 mbp 15-inch, Mid 2010 crash/reboot unexpectedly

  • All replies
  • Helpful answers

  • by mende1,

    mende1 mende1 Dec 18, 2013 3:23 AM in response to kangelos
    Level 10 (93,329 points)
    Desktops
    Dec 18, 2013 3:23 AM in response to kangelos

    Welcome to Apple Support Communities

     

    kangelos wrote:

     

    Wed Dec 18 11:12:31 2013

    panic(cpu 2 caller 0xffffff7f84968fac): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80fb2b8000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127

    Backtrace (CPU 2), Frame : Return Address

    0xffffff80f28e31d0 : 0xffffff8002622f69

    0xffffff80f28e3250 : 0xffffff7f84968fac

    0xffffff80f28e3320 : 0xffffff7f8302b53d

    0xffffff80f28e33e0 : 0xffffff7f830f7d9e

    0xffffff80f28e3420 : 0xffffff7f830f7dfc

    0xffffff80f28e3490 : 0xffffff7f8337c5be

    0xffffff80f28e35c0 : 0xffffff7f8311bd41

    0xffffff80f28e35e0 : 0xffffff7f8303208d

    0xffffff80f28e3690 : 0xffffff7f8302fbae

    0xffffff80f28e3890 : 0xffffff7f83031cb4

    0xffffff80f28e3980 : 0xffffff7f83fd5980

    0xffffff80f28e39e0 : 0xffffff7f83fd2702

    0xffffff80f28e3a70 : 0xffffff7f83fbcfd6

    0xffffff80f28e3ab0 : 0xffffff7f83f99da6

    0xffffff80f28e3ad0 : 0xffffff7f83f87151

    0xffffff80f28e3b10 : 0xffffff7f83fb3e83

    0xffffff80f28e3b70 : 0xffffff8002acc226

    0xffffff80f28e3b90 : 0xffffff8002acd821

    0xffffff80f28e3bf0 : 0xffffff8002acb28f

    0xffffff80f28e3d40 : 0xffffff80026b6008

    0xffffff80f28e3e50 : 0xffffff8002626bb1

    0xffffff80f28e3e80 : 0xffffff80026139b5

    0xffffff80f28e3ef0 : 0xffffff800261e003

    0xffffff80f28e3f70 : 0xffffff80026c921d

    0xffffff80f28e3fb0 : 0xffffff80026f3e26

      Kernel Extensions in backtrace:
         com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@0 xffffff7f8495b000->0xffffff7f8496dfff
            dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f84953000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f82f33000
            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f82cba000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f82f87000
            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f84956000
         com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3C 2786]@0xffffff7f82fda000->0xffffff7f83249fff
            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f82cba000
            dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f82fca000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f82f87000
         com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f83 f72000->0xffffff7f8403cfff
            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f82cba000
            dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f82fca000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f82f87000
            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f82fda000
         com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADED 100A4]@0xffffff7f83254000->0xffffff7f83500fff
            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f82fda000
            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f82cba000

     

    You have got a Mid 2010 15-inch MacBook Pro, and the log is showing that the NVIDIA GPU is damaged.

     

    Mid 2010 15-inch MacBooks Pro have got a defective NVIDIA GPU that may cause unexpected restarts, kernel panics, black screens... See > http://support.apple.com/kb/TS4088

     

    Apple is repairing all of these MacBooks Pro for free, so make a backup of your files with Time Machine and take the Mac to an Apple Store or reseller.

     

    Until you take the Mac, you can avoid the kernel panic by downloading gfxCardStatus and putting it in integrated mode, so only the integrated GPU will work. This will decrease GPU performance

  • by kangelos,

    kangelos kangelos Dec 18, 2013 3:43 AM in response to mende1
    Level 1 (0 points)
    Dec 18, 2013 3:43 AM in response to mende1

    Thank you for your welcome!

    I am currently living is a sort of remote part of Germany but I will go to our local re-seller and discuss.

     

    Will let you kow wht they say.

     

    From what I understand this is an Apple officila policy and they will replace the GPU for free!

     

    thank you for your input.

     

    all the best for the holiday season!!!

     

    Angelos

  • by mende1,

    mende1 mende1 Dec 18, 2013 3:44 AM in response to kangelos
    Level 10 (93,329 points)
    Desktops
    Dec 18, 2013 3:44 AM in response to kangelos

    You are right. Print the log and the website I gave you in my first reply in case the Apple reseller refuses to repair it. Merry Christmas!

  • by kangelos,

    kangelos kangelos Dec 18, 2013 4:02 AM in response to mende1
    Level 1 (0 points)
    Dec 18, 2013 4:02 AM in response to mende1

    Thanks again!

     

    Unfortunately I bought the MBP in Sept 2010...!

    3 years and 3 months agao?

    Anything I can do?

  • by John Galt,

    John Galt John Galt Dec 18, 2013 11:40 AM in response to kangelos
    Level 9 (50,379 points)
    Mac OS X
    Dec 18, 2013 11:40 AM in response to kangelos

    Take it in anyway. Only Apple or the Apple reseller can determine what your warranty repair options may be.