timadams
Level 1
(0 points)
Q: Error message
After I updated to Mavericks, now at 10.9.1, when I sync my iPod Classic (120g) I get an error message ' 'The iPod "TEA's iPod" cannot be synced. The required file cannot be found.'
By not syncing and Photo's the message goes away so the file/program that it can't find appears to be iPhoto. I've not changed the location of iPhoto or iTunes so both are where they were when the OS was installed/updated.
Is this a known bug or am I the only one seeing the error?
Tim
iMac (27-inch Mid 2011), OS X Mavericks (10.9.1)
matt00
Level 5
(4,015 points)
Hey timadams,
Thanks for the question, and great troubleshooting thus far. You’ve already completed half of the work by isolating the issue to Photo Syncing. To pick back up, and potentially resolve the issue, follow these steps:
Resolution
If you encounter any of the above issues or another issue while syncing photos, try the following:
1. Ensure that you are syncing the device with the computer with which you normally sync photos.
2. Within iTunes, select the device, then select the Photos pane and turn off Photo syncing.
3. Sync your device.
Important: This will remove all synced photos from your device.
4. Disconnect your device and update to the latest version of iTunes.
5. Remove your iPod photo cache.
6. Connect your device to iTunes.
7. Select the device, then select the Photos pane and turn on Photo syncing.
8. Sync your device.
If you still see an alert that there is not enough space to sync your entire photo library, selectively add photo albums until the device is full.
http://support.apple.com/kb/TS3697
Thanks,
Matt M.
