1 Reply Latest reply: Dec 20, 2013 11:50 AM by matt00
jeanburras101 Level 1 Level 1 (0 points)

ipod is disabled

iPod nano, ipod is disabled
  • Community Specialists Community Specialists (4,010 points)

    Hey jeanburras101,



    Thanks for the question. The following article may address your question:


    iPod: How to use the Screen Lock



    Unlocking iPod

    You can unlock iPod in one of two ways:


    - Enter the combination on iPod using the same controls you used to set the combination. If you do not enter the correct combination, the digits onscreen flash red. When you enter the combination correctly, iPod will unlock and return you to the last viewed screen.


    - Connect iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.


    If you can't unlock iPod using either of these methods, you can restore your iPod to factory settings. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to iPod.




    Matt M.