HT5395: Mac Basics: Messages helps you chat instantly

Learn about Mac Basics: Messages helps you chat instantly
StephKP

Q: I do not have messages on my macbook pro

So i have checked applications, and i have typed it into the search bar. I do not seem to have the messages application on my macbook pro. My laptop is only 2 years old. I can't find anything telling me how to download it. Help anyone

Posted on Dec 18, 2013 7:56 AM

Close

Q: I do not have messages on my macbook pro

  • All replies
  • Helpful answers

  • by shldr2thewheel,

    shldr2thewheel shldr2thewheel Dec 18, 2013 8:07 AM in response to StephKP
    Level 7 (25,881 points)
    Dec 18, 2013 8:07 AM in response to StephKP

    you are running mountain lion 10.8 or higher?  It used to be called "iMessage".

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Dec 19, 2013 2:18 PM in response to shldr2thewheel
    Level 9 (73,166 points)
    Applications
    Dec 19, 2013 2:18 PM in response to shldr2thewheel

    Hi Shldr2thewheel,

     

    The app has never been called iMessages.

     

    iMessages is just an Account you can register on an iPhone or the Mac version of Messages.

     

    Messages appears, in place of iChat, in Mountain Lion with a major interface change and the inclusion of the iMessage account.

     

     

    3Sigcopy2.png
    10:18 pm      Thursday; December 19, 2013

     

      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • by tjohn054,

    tjohn054 tjohn054 Feb 9, 2015 6:15 AM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Feb 9, 2015 6:15 AM in response to Ralph Johns (UK)

    I have an old macbook pro and every time I go to sign into messages with my apple id it always says this, "Could not sign in. Please check your network connection and try again." What can I do so that it will allow me to sign in. I know I do not have an issues with my network. Please help me.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Feb 9, 2015 12:02 PM in response to tjohn054
    Level 9 (73,166 points)
    Applications
    Feb 9, 2015 12:02 PM in response to tjohn054

    Hi,


    Start here FaceTime, Game Center, Messages: Troubleshooting sign in issues - Apple Support

     

     

    3Sigcopy2.png

    8:02 pm      Monday; February 9, 2015

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by tjohn054,

    tjohn054 tjohn054 Feb 9, 2015 1:27 PM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Feb 9, 2015 1:27 PM in response to Ralph Johns (UK)

    Hello, Messages is still not working on my computer…. States that my network connection is still not working but everything else but FaceTime and Messages are working.

     

    Thank you

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Feb 9, 2015 1:36 PM in response to tjohn054
    Level 9 (73,166 points)
    Applications
    Feb 9, 2015 1:36 PM in response to tjohn054

    Hi,

     

    If you have one in System Preferences > Users and Groups log in to another Mac User account and (Or create a Test account specifically) set up Messages there with at least the iMessages account.

     

    Does it work in this Mac User account ?

     

     

    3Sigcopy2.png

    9:36 pm      Monday; February 9, 2015

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by tjohn054,

    tjohn054 tjohn054 Feb 9, 2015 1:43 PM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Feb 9, 2015 1:43 PM in response to Ralph Johns (UK)

    Hello,

     

    Tried that already and it still doesn’t work.

     

    Thank you.

  • by tjohn054,

    tjohn054 tjohn054 Feb 9, 2015 1:47 PM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Feb 9, 2015 1:47 PM in response to Ralph Johns (UK)

    I have the new Yosemite not Mountain Lion, does that make a difference?

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Feb 9, 2015 2:02 PM in response to tjohn054
    Level 9 (73,166 points)
    Applications
    Feb 9, 2015 2:02 PM in response to tjohn054

    Hi,

     

    Not for some errors.

     

    IF the iMessages login does not work in Any Mac user account then try this.

    In the Apple Icon Menu > About this Mac is the Serial Number showing ?

    This panel is different in Yosemite and you don't have to click the current OS level line twice.

     

    If the serial number is Missing then you will have to visit an Apple Store with the computer to have them put it back.

     

     

     

     

    3Sigcopy2.png

    10:02 pm      Monday; February 9, 2015

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by tjohn054,

    tjohn054 tjohn054 Feb 9, 2015 2:11 PM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Feb 9, 2015 2:11 PM in response to Ralph Johns (UK)

    Hello,

     

     

    The serial number IS showing.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Feb 10, 2015 10:58 AM in response to tjohn054
    Level 9 (73,166 points)
    Applications
    Feb 10, 2015 10:58 AM in response to tjohn054

    Hi,

     

    In System Preferences  is the Date and time Set including the Automatic Server  and Time Zone ?

    Also in the Network pane > Advanced Button > DNS tab dos it show  IP Addresses that are not your Router (See the TCP/IP tab) ?

     

     

     

     

    3Sigcopy2.png

    6:58 pm      Tuesday; February 10, 2015

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by tjohn054,

    tjohn054 tjohn054 Feb 10, 2015 5:19 PM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Feb 10, 2015 5:19 PM in response to Ralph Johns (UK)

    Just thought I would let you know that it is working now.

     

    Thank you so much!! I appreciate you taking so much time out of your schedule to help me!!!

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Feb 11, 2015 11:17 AM in response to tjohn054
    Level 9 (73,166 points)
    Applications
    Feb 11, 2015 11:17 AM in response to tjohn054

    Understood.

     

    Thanks for lettings us know.

     

     

    3Sigcopy2.png

    7:17 pm      Wednesday; February 11, 2015

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad