HT5395: Mac Basics: Messages helps you chat instantly
Learn about Mac Basics: Messages helps you chat instantly
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All replies
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Helpful answers
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Dec 18, 2013 8:07 AM in response to StephKPby shldr2thewheel,you are running mountain lion 10.8 or higher? It used to be called "iMessage".
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by Ralph Johns (UK),Dec 19, 2013 2:18 PM in response to shldr2thewheel
Ralph Johns (UK)
Dec 19, 2013 2:18 PM
in response to shldr2thewheel
Level 9 (73,166 points)
ApplicationsHi Shldr2thewheel,
The app has never been called iMessages.
iMessages is just an Account you can register on an iPhone or the Mac version of Messages.
Messages appears, in place of iChat, in Mountain Lion with a major interface change and the inclusion of the iMessage account.

10:18 pm Thursday; December 19, 2013 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
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Feb 9, 2015 6:15 AM in response to Ralph Johns (UK)by tjohn054,I have an old macbook pro and every time I go to sign into messages with my apple id it always says this, "Could not sign in. Please check your network connection and try again." What can I do so that it will allow me to sign in. I know I do not have an issues with my network. Please help me.
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Feb 9, 2015 12:02 PM in response to tjohn054by Ralph Johns (UK),Hi,
Start here FaceTime, Game Center, Messages: Troubleshooting sign in issues - Apple Support8:02 pm Monday; February 9, 2015
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Feb 9, 2015 1:27 PM in response to Ralph Johns (UK)by tjohn054,Hello, Messages is still not working on my computer…. States that my network connection is still not working but everything else but FaceTime and Messages are working.
Thank you
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Feb 9, 2015 1:36 PM in response to tjohn054by Ralph Johns (UK),Hi,
If you have one in System Preferences > Users and Groups log in to another Mac User account and (Or create a Test account specifically) set up Messages there with at least the iMessages account.
Does it work in this Mac User account ?
9:36 pm Monday; February 9, 2015
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Feb 9, 2015 1:43 PM in response to Ralph Johns (UK)by tjohn054,Hello,
Tried that already and it still doesn’t work.
Thank you.
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Feb 9, 2015 1:47 PM in response to Ralph Johns (UK)by tjohn054,I have the new Yosemite not Mountain Lion, does that make a difference?
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Feb 9, 2015 2:02 PM in response to tjohn054by Ralph Johns (UK),Hi,
Not for some errors.
IF the iMessages login does not work in Any Mac user account then try this.
In the Apple Icon Menu > About this Mac is the Serial Number showing ?
This panel is different in Yosemite and you don't have to click the current OS level line twice.
If the serial number is Missing then you will have to visit an Apple Store with the computer to have them put it back.
10:02 pm Monday; February 9, 2015
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Feb 9, 2015 2:11 PM in response to Ralph Johns (UK)by tjohn054,Hello,
The serial number IS showing.
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Feb 10, 2015 10:58 AM in response to tjohn054by Ralph Johns (UK),Hi,
In System Preferences is the Date and time Set including the Automatic Server and Time Zone ?
Also in the Network pane > Advanced Button > DNS tab dos it show IP Addresses that are not your Router (See the TCP/IP tab) ?
6:58 pm Tuesday; February 10, 2015
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Feb 10, 2015 5:19 PM in response to Ralph Johns (UK)by tjohn054,Just thought I would let you know that it is working now.
Thank you so much!! I appreciate you taking so much time out of your schedule to help me!!!
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