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Download purchased music to iTunes

I bought an album on itunes for the first time ever and it was through my phone (iphone 4s). Now I want to listen to it on the computer. But when I go to Library> purschased> and then click on the cloud-download-button it says something (in swedish) like: "could not buy xxxx. Network connection was disconnected due to a timeout. Verify that your networksettings is active and try again later". And sometimes it says "item is temporarily unavailable. Try again later."

Why does this happen? My network is perfectly active so I don't understand why it clames that. I have windows 7 and the lates version of iTunes.

iPhone 4S, iOS 7

Posted on Dec 18, 2013 9:08 AM

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1 reply

Dec 20, 2013 12:07 PM in response to idafromswe

Hello there, idafromswe.


The following Knowledge Base article provides some great troubleshooting steps for connecting to iTunes:


Can't connect to the iTunes Store

http://support.apple.com/kb/ts1368


Additionally this article goes over how to download previously purchased content steps for you as well:


Downloading past purchases from the iTunes Store, App Store, and iBooks Store

http://support.apple.com/kb/ht2519


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

Download purchased music to iTunes

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