Previous 1 2 Next 16 Replies Latest reply: Feb 28, 2016 9:38 AM by Terence1244
the_Björn Level 1 Level 1

I want to manage my devices in my apple id.

 

Tried to follow this guide but I cant find the Manage devices to click on.

I use itunes 11.1.3

 

"

Removing an associated device or computer from an Apple ID

To remove a device or computer from your Apple ID:

  1. Open iTunes.
  2. Sign in to your Apple ID by choosing Store > Sign In from the iTunes menu.
  3. Choose Store > View My Account from the iTunes menu.
  4. From the Account Information screen, click Manage Devices.
  5. Click the Remove button next to the device name you would like to unassociate.

Note: Removing a device from your Apple ID does not override the 90 day timer. The timer must complete 90 days from the day the device was associated before it can be associated to another Apple ID.

"

 

Where is the Manage Devices to click???

  • Winston Churchill Level 10 Level 10
    expertise.macosx
    Mac OS X

    iTunes-3.jpg

  • the_Björn Level 1 Level 1

    Under iTunes in the Cloud, I only have iTunes Match... Im missing the Manage Devices and Hidden purchases.

    How can I add them to my Account info page?

  • Winston Churchill Level 10 Level 10
    expertise.macosx
    Mac OS X

    That's a strange one, I don't know, I'll see if I can muster some help.

  • the_Björn Level 1 Level 1

    Hope so. Thanks a lot

  • King_Penguin Level 10 Level 10
    expertise.itunes
    iTunes

    How/why do you want to remove them from your account ? e.g. if you are selling or giving a device away and want to unlink it from your account so that the new owner can register it to their's then you can do so via your support profile : https://supportprofile.apple.com/

     

    A device or computer will only become associated to an account, and appear in the 'manage devices' section, if you use iTunes Match or automatic downloads on it, of if you redownload the account's past purchases on it (if you don't have any associated devices/computers then the section won't show). Have you done any of those ? You could try redownloading a past purchase on a device or computer and see if that section then shows with that computer/device listed (but if you do then it will become associated for a minimum of 90 days).

     

    And for the hidden purchases, have you ever hidden any ? You could try hiding something and see if that section then shows : hiding and unhiding.

  • the_Björn Level 1 Level 1

    the case is as following....

    i bought an used macbook and it was reinstalled withe the old users appel id.

    he removed his apple id and i typed min instead. after that i realised the computer was full of his apple id stuff everywhere so i reinstalled the computer again with my apple id.

     

    now every time i make a change in my apple id i recieve a mess to my iphone that my apple id was associated with my name on the macbook and after that i recieve a message my id is associated with the old users name of that computer.

     

    now i want to se and manage my id so i can remove unwanted apple devices. im now using my 4:e iphone so i think maybe the old ones is still there too??

  • King_Penguin Level 10 Level 10
    expertise.itunes
    iTunes

    The 'manage devices' section is iTunes store related, so I don't think is related to your problem.

     

    Your id shows in System Preferences > iCloud, and is only your account shown in System Preferences > Users & Groups (the old owner's id isn't still listed) ? When I've added a device to, for example, FaceTime I've then got messages on my other devices and my Mac saying that a new device has been linked to my account (or wording to that effect), but that is just for FaceTime

  • the_Björn Level 1 Level 1

    but I still want the button Manage devices...

  • King_Penguin Level 10 Level 10
    expertise.itunes
    iTunes

    If you want the 'manage devices' button then you need to use iTunes Match or automatic downloads on the device or computer, or redownload some of your past purchases on it - it should then appear

  • gwade24 Level 1 Level 1

    I can't find manage my devices or anythin relating to that PLEASE HELP

  • King_Penguin Level 10 Level 10
    expertise.itunes
    iTunes

    The 'manage devices' section will only show if you have computers and/or iOS devices associated to your account i.e. you've used iTunes Match, automatic downloads or redownloaded past purchases on them. If you have then if you log into your account via the Store > View Account then you under the 'iTunes in the Cloud' section on your account's screen you should see something like Winston's screenshot. If you haven't done any of those three things on a computer or device then the Manage Devices section will be hidden

  • lucyshaw Level 1 Level 1

    Hi, i have just removed my device from my itunes acounnt does this mean the person who brought that phone has to wait 90 days to set it up or download things or what?

  • King_Penguin Level 10 Level 10
    expertise.itunes
    iTunes

    Depends upon how long it had been associated to your account (it's the 'manage devices' section that you removed it from ?) - it's only if it had been associated for less than 90 days that it will have the remainder of those 90 days to complete. Even it is associated it shouldn't stop him/her from buying new items on it.

  • manpeet01 Level 1 Level 1

    under iTune match i didn't see the manage devices option how will i find this option

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