Moving mail out of the trash

Question

Moving mail out of the trash

First of all, it is really bad UI design that the reply and delete buttons in mail are next to each other (in particular when answering mails

on say a bus).

OK, so I happened to delete a mail I was intending to reply. So I figured, no big deal jsut move it back to the inbox. However,

when I try to move it back, mail will crash (and the mail will remain in the trash). Both inbox and trash are on an imap server.

I then moved it back on my iPhone (which runs iOS6) without problems.

Is there a way to get a mail back to the inbox (not using a different computer).

iPad Air Wi-Fi, Cellular, iOS 7.0.4

Posted on Dec 19, 2013 1:57 AM

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Answer 1

bobseufert

Level 6

15,916 points

Dec 19, 2013 3:10 AM in response to Gerald Teschl

Then do this, above the letter you want to move are five icons. Tap folders then inbox. Or tap the arrow then forward the letter to yourself. Then try a reset to see if it cures the crashing problem.

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Answer 2

Dec 19, 2013 9:42 AM in response to bobseufert

Thanks for your suggestion. I tried with a test message. This time mail would display the "activity wheel" forever.

After 2 minutes I restarted mail with the result that the message was neither in the trash nor in my inbox.

I am very frustrated as mail seems very unreliable on the ipad. Today I friend sent me a short plain text message from his iPhone and mail told me that it cannot display this message and I should ask the sender to resend it.

The very same mail (one line of plain text, no html or attachments) displays fine on my iPhone and Mac!?

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Answer 3

Dec 24, 2013 2:30 PM in response to bobseufert

Well, if it works for you it seems to be the combination ipad plus the specific imap server my university uses. In any case, neither Mail.app on my Mac (OS 10.9) nor mail on my iPhone (iOS 6) has this problem. Thanks for your help.

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Answer 4

bobseufert

Level 6

15,916 points

Dec 19, 2013 2:13 AM in response to Gerald Teschl

Try edit, tap the one you want to move, tap move, tap the file you want to move it to.

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Answer 5

Dec 19, 2013 2:59 AM in response to bobseufert

Thanks. When I do this mail wil crash.

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Answer 6

bobseufert

Level 6

15,916 points

Dec 19, 2013 10:05 AM in response to Gerald Teschl

I don't think it's the iPads mail fault. Every method I suggested I tested first. Log in to your email account via the Safari browser to see if your iPad is receiving the mail.

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Answer 7

bobseufert

Level 6

15,916 points

Dec 24, 2013 2:41 PM in response to Gerald Teschl

If you're at a university I'm sure there is someone there who can help you.

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