Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Our iPad air keep kicking out of the Apple TV. None of the other iPads we have on the same network and the same content do this. The program kicks off the AppleTV and starts playing on the iPad about every 10 minute

We have used the 2 Apple TVs and the 5 different IPads successfully on both Apple TVs. But the iPad air, on the same content, on the same network, on the same Apple TV drops off the Apple TV and the content starts playing on the iPad. When we choose Apple TV on the AirPlay button, it starts playing on the TV again. It does this about 6-7 times an hour. We have the latest software update. We have also deleted and reinstalled the App to play the context (iView) and it still does this.

iPad Air-OTHER, iOS 7.0.4

Posted on Dec 19, 2013 4:47 AM

Reply
5 replies

Dec 21, 2013 7:35 AM in response to TandViv

Hey there TandViv,


It sounds like your other iPads work correctly when Airplaying to your Apple TV, but one disconnects about ever 10 mintues or so. I have a few thoughts for this issue you are seeing. First, try closing all the apps:

iOS: Force an app to close

http://support.apple.com/kb/ht5137

Double-click the Home button.

Swipe left or right until you have located the app you wish to close.

Swipe the app up to close it.


When you have done that restart the phone and test it again:

iOS: Turning off and on (restarting) and resetting

http://support.apple.com/kb/ht1430


If the issue persists try resetting the network settings on the phone and see how that works:

Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:

  • previously connected Wi-Fi networks and passwords
  • recently used Bluetooth accessories
  • VPN and APN settings

From: iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/ts1398


If the issue persists, I would next backup your device to iTunes, and restore it:

iOS: How to back up and restore your content

http://support.apple.com/kb/HT1766


Thank you for using Apple Support Communities.

All the best,

Sterling

Our iPad air keep kicking out of the Apple TV. None of the other iPads we have on the same network and the same content do this. The program kicks off the AppleTV and starts playing on the iPad about every 10 minute

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.