4 Replies Latest reply: Dec 19, 2013 12:24 PM by Kurt Lang
elabrosse Level 1 (0 points)

Trying to reinstall OS X Mountain Lion on iMac since yesterday.

Bought Mountain Lion on apple ID account, in "Reinstall OS X" it says my account has not purchased OS X Mountain Lion but I did yesterday. Trying to get help from apple online but the interface requires iMac serial number, though I cannot login to the computer's only user account, product and box unavailable. Is there another way to get serial number? Thank you