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Mavericks Kernel Panic on iMac

Since updating to OSX 9 and then 9.1 I'v been experiencing kernel panics, mostly while using Adobe Illustrator CS6. The computer just goes black and restarts for seemingly no reason. Below is a paste of the error report. Would appreciate any help!




Anonymous UUID: EFB6F47B-8F65-662B-D791-4CD81453040B


Thu Dec 19 12:27:24 2013

panic(cpu 1 caller 0xffffff800ecdc19e): Kernel trap at 0xffffff7f91028b33, type 13=general protection, registers:

CR0: 0x000000008001003b, CR2: 0x0000000112b12000, CR3: 0x00000001143e7000, CR4: 0x0000000000000660

RAX: 0x4542414c2d544973, RBX: 0xffffff801cf49968, RCX: 0x0000000003000000, RDX: 0xffffff801cf49968

RSP: 0xffffff808e822df0, RBP: 0xffffff808e823650, RSI: 0x0000000000000000, RDI: 0xffffff801cf49968

R8: 0xffffff808e823660, R9: 0x000000000000000c, R10: 0x00000000000001f0, R11: 0xffffff800f289ce8

R12: 0x0000000000000001, R13: 0xffffff808e822e28, R14: 0x4542414c2d54494b, R15: 0xffffff808e823660

RFL: 0x0000000000010202, RIP: 0xffffff7f91028b33, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000112b12000, Error code: 0x0000000000000000, Fault CPU: 0x1

Backtrace (CPU 1), Frame : Return Address

0xffffff8088725df0 : 0xffffff800ec22f69

0xffffff8088725e70 : 0xffffff800ecdc19e

0xffffff8088726040 : 0xffffff800ecf3606

0xffffff8088726060 : 0xffffff7f91028b33

0xffffff808e823650 : 0xffffff7f910593eb

0xffffff808e823690 : 0xffffff7f9104b569

0xffffff808e823730 : 0xffffff7f9105329b

0xffffff808e823790 : 0xffffff7f910581bb

0xffffff808e8238a0 : 0xffffff7f910574ac

0xffffff808e823930 : 0xffffff7f91021646

0xffffff808e8239b0 : 0xffffff7f9102c176

0xffffff808e823ae0 : 0xffffff7f9102d4e1

0xffffff808e823b10 : 0xffffff800edfb977

0xffffff808e823b90 : 0xffffff800ee08154

0xffffff808e823dc0 : 0xffffff800edf4655

0xffffff808e823e00 : 0xffffff800edf383f

0xffffff808e823e50 : 0xffffff800efbf0bc

0xffffff808e823ec0 : 0xffffff800efbc6de

0xffffff808e823f10 : 0xffffff800efbee5a

0xffffff808e823f50 : 0xffffff800f03de23

0xffffff808e823fb0 : 0xffffff800ecf3e06

Kernel Extensions in backtrace:

com.apple.filesystems.smbfs(2.0)[8A68DA4E-715B-3B79-92A2-DC4769BB94DA]@0xffffff 7f91019000->0xffffff7f91064fff

dependency: com.apple.kec.corecrypto(1.0)[DB137B94-65D2-32AF-B5BC-80A360E104C3]@0xffffff7f8 f524000

dependency: com.apple.kext.triggers(1.0)[A7018A2E-1C0C-37B8-9382-67786A396EAF]@0xffffff7f8f 56b000

BSD process name corresponding to current thread: Adobe Illustrato

Mac OS version:

13B42

Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide: 0x000000000ea00000

Kernel text base: 0xffffff800ec00000

System model name: iMac11,3 (Mac-F2238BAE)

System uptime in nanoseconds: 59789973178125

last loaded kext at 266136152482: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f91065000, size 65536)

last unloaded kext at 326804169514: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f91065000, size 57344)

loaded kexts:

com.apple.filesystems.smbfs 2.0.0

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.14.11

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleBluetoothMultitouch 80.14

com.apple.iokit.IOBluetoothSerialManager 4.2.0f6

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDA 2.5.3fc1

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleMikeyDriver 2.5.3fc1

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.kext.AMDFramebuffer 1.1.4

com.apple.AMDRadeonX3000 1.1.4

com.apple.kext.AMD5000Controller 1.1.4

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.AppleBacklight 170.3.5

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleIRController 325.7

com.apple.driver.AppleUSBCardReader 3.3.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.6.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.0

com.apple.driver.AppleUSBHub 650.4.4

com.apple.driver.AppleFWOHCI 4.9.9

com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9

com.apple.driver.AirPort.Atheros40 700.74.5

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AppleUSBEHCI 650.4.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 216.0.0

com.apple.kext.triggers 1.0

com.apple.driver.IOBluetoothHIDDriver 4.2.0f6

com.apple.driver.AppleMultitouchDriver 245.13

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.5.3fc1

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.iokit.IOSurface 91

com.apple.iokit.IOBluetoothFamily 4.2.0f6

com.apple.driver.AppleHDAController 2.5.3fc1

com.apple.iokit.IOHDAFamily 2.5.3fc1

com.apple.driver.AppleSMC 3.1.6d1

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.IOPlatformPluginFamily 5.5.1d27

com.apple.iokit.IOAcceleratorFamily 98.7.1

com.apple.kext.AMDSupport 1.1.4

com.apple.AppleGraphicsDeviceControl 3.4.12

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.6

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOGraphicsFamily 2.3.6

com.apple.driver.AppleUSBHIDKeyboard 170.15

com.apple.driver.AppleHIDKeyboard 170.15

com.apple.iokit.IOUSBHIDDriver 650.4.4

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 650.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOUSBUserClient 650.4.4

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IO80211Family 600.34

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.iokit.IOUSBFamily 650.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 21

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i5, 2.8 GHz, 4 GB, SMC 1.59f2

Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P

Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: WDC WD1001FALS-40Y6A0, 1 TB

Serial ATA Device: OPTIARC DVD RW AD-5680H

USB Device: Hub

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Internal Memory Card Reader

USB Device: Hub

USB Device: Keyboard Hub

USB Device: Apple Keyboard

USB Device: IR Receiver

USB Device: Built-in iSight

Thunderbolt Bus:

Posted on Dec 19, 2013 9:40 AM

Reply
1 reply

Dec 19, 2013 1:50 PM in response to Tony Barone

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.


Isolating an issue by using another user account


If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

Safe Mode


Safe Mode - About

Mavericks Kernel Panic on iMac

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