Late 2013 15' MBPR Win 7 Blue Screens on WPA2 Enterprise Network

Question

Late 2013 15' MBPR Win 7 Blue Screens on WPA2 Enterprise Network

I am a student at Georgia Tech,

When I connect to our WPA2 Enterprise school network, 'GTWifi" - http://www.lawn.gatech.edu/help/gtwifi/ , my laptop 'Blue Screens of Death.'

This only happens when I'm on the Windows 7 Bootcamp side, connects fine with OSX side.

I can connect to my personal home network fine, and other friends networks no problem.

It's just the GT one that gives me problems.

Anyone else experience something similar?

Sam

MACBOOK PRO (RETINA, 15-INCH, LATE 2013), Windows 7

Posted on Dec 19, 2013 9:46 AM

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Answer 1

mvest20

Level 1

115 points

Dec 19, 2013 2:22 PM in response to SnowmanTackler

This sounds more like a Windows issue than a hardware problem. It could be the wireless card driver, but I would imagine it is something related to Windows. Have you tried connecting to the network from the Mac partition? If that works, I would recommend trying to reinstall Windows 7.

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Answer 2

Dec 19, 2013 2:27 PM in response to mvest20

Reinstall Windows was no help.

I agree with you in that the driver is probably the culprit, the driver that I installed through bootcamp.

Lots of other laptops connect fine to this network, so I don't think its a 'Windows' issue, I think it's specific to the Macbook or maybe just this Macbook.

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Answer 3

mvest20

Level 1

115 points

Dec 19, 2013 2:28 PM in response to SnowmanTackler

So can you connect to the network when you are running on your Mac operating system?

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Answer 4

Dec 19, 2013 3:34 PM in response to mvest20

Yes

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Answer 5

mvest20

Level 1

115 points

Dec 19, 2013 8:30 PM in response to SnowmanTackler

If that's the case it's definitely a software problem in Windows. It could be a driver, or it could be a software problem. When you reinstalled Windows did you completely reinstall or did you just reinstall and keep all of your settings?

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Answer 6

Tjohns34

Level 1

0 points

Dec 20, 2013 11:40 AM in response to SnowmanTackler

This is probably a really stupid question, but after Windows was installed and running, did you go to Control Panel >> Windows Update to see if they have a driver update for your wireless card?

Tim

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Answer 7

Dec 21, 2013 1:02 PM in response to Tjohns34

Tjohns, yea I updated the entire windows suite several times. I got service pack one installed, and basically kept updating until it told me there were not any more available.

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Answer 8

Dec 21, 2013 1:03 PM in response to mvest20

mvest i did a complete reinstall and re update. I tried that before I posted about the problem.

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Answer 9

mvest20

Level 1

115 points

Dec 23, 2013 9:56 AM in response to SnowmanTackler

I see. So if your Mac can connect, then it is not an issue with the laptop hardware. It has to be a Windows setting, and my guess would still be the driver. You can try and figure out exactly what wireless card is in your system (using System Profiler) and go to the vendors website and look for the correct driver and try to install using that method. (My 15" Retina has a Broadcom card in it, but I don't know if that is the case for all models.)

I'm sorry I'm not more help, but the only other thing that I could think of would be to re-download the Windows Support drivers for your system through the Boot Camp Assistant. Otherwise, it may be time to get on the phone with AppleCare and/or Microsoft to try and get to the bottom of it.

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