HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
jhunf
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Q: This is the problem. Everytime I open the cloud all my contact gone and my wife contact is the one also in phone. can you please tell me what to do?

Hello

iPhone 5, iOS 7.0.4

Posted on Dec 19, 2013 11:39 AM

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jhunf

Q: This is the problem. Everytime I open the cloud all my contact gone and my wife contact is the one also in phone. can you please t ... more

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  • by braden85,

    braden85 braden85 Dec 21, 2013 7:15 AM in response to jhunf
    Community Specialists
    Dec 21, 2013 7:15 AM in response to jhunf

    Hi jhunf!

     

    It sounds like you might the signed in to your wife’s iCloud account on your phone. You can sign out of it by following these steps:

    Turn off iCloud completely

    Depending on whether you want to stop using iCloud on all or only some devices, do one or more of the following:

    On your iOS device’s Home screen, go to Settings > iCloud, then at the bottom of the screen, tap Delete Account.

    Note:   If you delete your iCloud account, iCloud will no longer back up your iOS data. You can still back up your device in iTunes (for more information, open iTunes and choose iTunes > Help).

    On your Mac, open iCloud preferences, then click Sign Out.

    iCloud: Change iCloud feature settings

    http://support.apple.com/kb/PH2613

     

    Take care, and thanks for visiting the Apple Support Communities.

     

    Cheers,

    Braden