HT202711: Important documents to keep after buying an Apple product

Learn about Important documents to keep after buying an Apple product
CavelS

Q: Does a new I Phone have I Care coverage or do I have to buy it?

Just purchase a new I Phone 5C from Rogers. Does a new phone come with I Care coverage or do I have to buy it?

iPhone 5c, iOS 7.0.4

Posted on Dec 19, 2013 5:42 PM

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Q: Does a new I Phone have I Care coverage or do I have to buy it?

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  • by ckuan,

    ckuan ckuan Dec 19, 2013 5:53 PM in response to CavelS
    Level 7 (33,713 points)
    Dec 19, 2013 5:53 PM in response to CavelS

    Depending on the country, you have to buy Apple Care or Apple Care+.

  • by Batman22405,Solvedanswer

    Batman22405 Batman22405 Dec 19, 2013 5:57 PM in response to CavelS
    Level 1 (20 points)
    Dec 19, 2013 5:57 PM in response to CavelS

    When purchasing a new device you get 90 days of complimentary phone support and a year of hardware warranty

     

    You have 30 days from the purchase date to purchase AppleCare + which extends your hardware warranty an additional year and gives you phone support for those two years.

    It also gives you accidental damage incidents which means if you were to drop the phone and crack the screen or the device were to come into contact with liquid you would only have to pay $79 dollars to replace it instead of the out of warranty cost of $269

     

    If you dont want to purchase AC+ you can always call the tech support line and purchase AppleProtectionPlan for $69 dollars which offers the same as AC+ but without the Accidental damage incidents.

     

    Hope this helps.

  • by jai_d81,

    jai_d81 jai_d81 Dec 19, 2013 6:02 PM in response to CavelS
    Level 4 (1,223 points)
    Dec 19, 2013 6:02 PM in response to CavelS

    new iphones bought comes with the limited warranty and 90 days complementry support, you can read about it here

    http://www.apple.com/support/products/iphone.html

     

    you can also check your iphones service and coverage by entering your serial no here

    https://selfsolve.apple.com/agreementWarrantyDynamic.do