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When using gmail on my ipad mini, the bottom half of the screen disappears. Doesn't seem to matter what I try, I cannot bring the full screen back. Can anyone help?
iPad, iOS 6.1.1
That's interesting, your sig says you're still on ios6. I've been having the same problem on my mini, from the time of the ios7 update. Happens sometimes in Chrome too.
I Guess I chose that--6.1.1--but I am running iOS 7.0.4! I hadn't had my mini very long before upgrading to 7, and I don't recall if it happened before the upgrade.
I tried uninstalling gmail and reinstalling but the fault reappeared.
Strange there aren't more people with this!
I'm going to uninstall gmail and chrome, power off completely and then reinstall them.
I will report...
It looks like I may have solved it but not from simply uninstalling and reinstalling - that didn't work.
Open Gmail and hold the power button down till the red power off strip appears.
Before letting go of the power button hold down the home button for a few seconds till the app closes down.
Mine is working properly now but the problem may of course reappear!
Well aren't you clever! It worked for me, too. As you say, at least for now. And now that I have full access, I'm struck even more by how annoying it was not to have it.
Thank you, Philbury1!
Credit where due - it was my son who looked up how to clear the cache in an app. That means getting rid of the accululated junk in the vernacular.
In Android it's more obvious how to do it. I would have tried that but there were no obvious options without intense googling. Not user friendly Apple. Things go wrong and the tools to fix should be available not hidden.
Yes, "Help" within Apple is practically nonexistent. I liked the help offered for Windows, no matter what other problems/deficiencies MS has. I paid for the Apple Care Plan and could call in, but am reluctant to do so for some reason.
So, do you think it is a good idea to do this periodically with apps or only if some problem occurs?
Thank you for explaining the reasoning behind this fix, and kudos to your son.
Sadly the problem comes back. :(
Same as before plus now I had the whole of the right hand panel just white space and the app locked up too. I had to do the home button trick just to close the app.
Your son's trick worked for me until today. Now I'm again back to half screen. I repeated the process, but it didn't last. I'll call Apple in next few days and post what I am told. Thanks.
sassasadie - you should uncheck 'this solved my problem' !
This problem is not fixed by closing the app - as we see it just soon comes back.
Hello Apple - Hello Google - any response???
Hey. How do I uncheck it? I only see it in your post.
I was so aggravated by this that I was just now about to call Apple when I realized I didn't have time. I checked here again to see the "short-term" solution, and saw your msg.
I will call Apple Monday!
Yes it's a very annoying problem...
I don't know how you cancel an approval and I think Apple will say it's Google's job to fix it.
This is probably the wrong place to be complaining!
I too have this problem, and I have spent - no wasted - a lot of time trying to resolve it. I've posted about the issue in Google's gmail app group with zero responses. It's not a Gmail app issue though as it happens in Netflix too, but just not as often.
If anyone in this tread has the Netflix app try this: when in the home screen (where your queue is and all the other recommendations) click the search bar and type in a movie. In the case I just retested I put in a search for the movie Dogville. This movie isn't available for screening so I get a list of movies that are similar but are available for streaming. At this point the Netflix app's bottom half goes black, and no matter how many screens you click through it doesn't come back.
Just like in Gmail, the Netflix app has to be shut down manually (double tap the home button and swipe up to kill the app). With Netflix it is tolerable because it happens only when search, but in Gmail it happens after every knew message is read and I return to the inbox. It makes Gmail unusable for me.
This started after upgrading to iOS 7 but I believe it wasn't until the app manufacturers updated their apps after to be more iOS 7 compatible. I'm on a first gen iPad Mini by the way.
I was having the same problem which would start when I wanted to compose an email. I had my keyboard in split mode. When I changed the keyboard option back to full keyboard the problem disappeared.
Great..... but full keyboard in landscape on the mini is too big. Fix this!
Bottom half of screen disappears in gmail
