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netflix wont play movies. According to netflix i need to downlowd updated apple TV software. software will not download "at this time, need to try later". tried later. Same issue

trying to download updated Apple TV sofware via TV. It tries for 3 to 4 min and returns with "unseccessful download. Try again later" I tried "later" several times over several days. Any suggestions?

Apple TV

Posted on Dec 20, 2013 11:32 AM

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1 reply

Dec 22, 2013 9:02 AM in response to skokie12

Hi skokie12,


Welcome to the Support Communities!


The article below may be able to help you with this.

Click on the link to see more details and screenshots.


See page 31 of the Apple TV User Gide

manuals.info.apple.com/en_US/apple_tv_3rd_gen_setup.pdf



You can reset all of the settings on your Apple TV to factory values.

Important: This requires you to reenter all of your network and account

information.

To reset all settings:

Choose Settings > General > Reset > Reset All Settings.



If you still have trouble, try resetting your equipment by disconnecting Apple TV, your TV, your wireless networking equipment or base station, and your router from the power outlet. Wait 30 seconds, and then reconnect everything.


It also may be helpful to switch between a wired and wireless network:

Apple TV: Switching between wired and wireless networks

http://support.apple.com/kb/HT2822


I hope this helps


- Judy

netflix wont play movies. According to netflix i need to downlowd updated apple TV software. software will not download "at this time, need to try later". tried later. Same issue

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