HT202157: About Apple TV (2nd and 3rd generation) software updates
Learn about About Apple TV (2nd and 3rd generation) software updatesQ: netflix wont play movies. According to netflix i need to downlowd updated apple TV software. software will not downloa ... netflix wont play movies. According to netflix i need to downlowd updated apple TV software. software will not download "at this time, need to try later". tried later. Same issue more
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Helpful answers
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Dec 22, 2013 9:02 AM in response to skokie12by judysings,Hi skokie12,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
See page 31 of the Apple TV User Gide
manuals.info.apple.com/en_US/apple_tv_3rd_gen_setup.pdf
You can reset all of the settings on your Apple TV to factory values.
Important: This requires you to reenter all of your network and account
information.
To reset all settings:
Choose Settings > General > Reset > Reset All Settings.
If you still have trouble, try resetting your equipment by disconnecting Apple TV, your TV, your wireless networking equipment or base station, and your router from the power outlet. Wait 30 seconds, and then reconnect everything.
It also may be helpful to switch between a wired and wireless network:
Apple TV: Switching between wired and wireless networks
http://support.apple.com/kb/HT2822
I hope this helps …
- Judy
