Ace hood
Level 1 (0 points)

Q: Your computer restarted because of a problem I have the kernel panic report will past below

Interval Since Last Panic Report:  20154 sec

Panics Since Last Report:          1

Anonymous UUID:                    B51FF7A5-1997-D954-98E8-022A7AFFF74E

 

Fri Dec 20 17:02:58 2013

panic(cpu 2 caller 0xffffff80272b8945): Kernel trap at 0xffffff8027287d23, type 13=general protection, registers:

CR0: 0x000000008001003b, CR2: 0x00007fcb5c800000, CR3: 0x000000003a71901c, CR4: 0x00000000000606e0

RAX: 0xffffff8034835b20, RBX: 0xffffff802aba83d8, RCX: 0xffffff802b3f60d0, RDX: 0xffffff8034835b20

RSP: 0xffffff80a5a83bf0, RBP: 0xffffff80a5a83c10, RSI: 0xbfffff802abf6f90, RDI: 0xffffff802a210198

R8:  0xfffffffffffff000, R9:  0xffffff80338785d0, R10: 0x00007ff0f4000000, R11: 0x0000000000000000

R12: 0x00000000000b4336, R13: 0xffffff802abf6f90, R14: 0xffffff802a210198, R15: 0xffffff80299b6000

RFL: 0x0000000000010206, RIP: 0xffffff8027287d23, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x00007fcb5c800000, Error code: 0x0000000000000000, Fault CPU: 0x2

 

Backtrace (CPU 2), Frame : Return Address

0xffffff80a5a83890 : 0xffffff802721d636

0xffffff80a5a83900 : 0xffffff80272b8945

0xffffff80a5a83ad0 : 0xffffff80272cebfd

0xffffff80a5a83af0 : 0xffffff8027287d23

0xffffff80a5a83c10 : 0xffffff80272893c8

0xffffff80a5a83c30 : 0xffffff8027289508

0xffffff80a5a83c70 : 0xffffff80272774f5

0xffffff80a5a83cd0 : 0xffffff802727c657

0xffffff80a5a83d00 : 0xffffff8027276544

0xffffff80a5a83d30 : 0xffffff80272759d0

0xffffff80a5a83d70 : 0xffffff802726739c

0xffffff80a5a83e60 : 0xffffff802726b100

0xffffff80a5a83e90 : 0xffffff8027235d13

0xffffff80a5a83ed0 : 0xffffff802755e757

0xffffff80a5a83f40 : 0xffffff802755e4f9

0xffffff80a5a83f50 : 0xffffff80275e97ba

0xffffff80a5a83fb0 : 0xffffff80272cf453

 

BSD process name corresponding to current thread: mds

 

Mac OS version:

12F45

 

Kernel version:

Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64

Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8

Kernel slide:     0x0000000027000000

Kernel text base: 0xffffff8027200000

System model name: MacBookPro8,1 (Mac-94245B3640C91C81)

 

System uptime in nanoseconds: 6452604192930

last loaded kext at 258430541603: com.apple.filesystems.msdosfs     1.8.1 (addr 0xffffff7fa78b4000, size 65536)

last unloaded kext at 377902899923: com.apple.driver.AppleUSBUHCI     621.4.0 (addr 0xffffff7fa7b5d000, size 65536)

loaded kexts:

com.apple.iokit.IOBluetoothSerialManager     4.1.7f4

com.apple.driver.AppleHWSensor     1.9.5d0

com.apple.filesystems.autofs     3.0

com.apple.driver.AudioAUUC     1.60

com.apple.driver.AGPM     100.13.12

com.apple.driver.AppleMikeyHIDDriver     124

com.apple.driver.AppleMikeyDriver     2.4.7fc4

com.apple.iokit.IOUserEthernet     1.0.0d1

com.apple.driver.AppleUpstreamUserClient     3.5.12

com.apple.Dont_Steal_Mac_OS_X     7.0.0

com.apple.driver.ACPI_SMC_PlatformPlugin     1.0.0

com.apple.driver.AppleSMBusPCI     1.0.11d1

com.apple.driver.ApplePolicyControl     3.4.5

com.apple.driver.AppleSMCPDRC     1.0.0

com.apple.driver.AppleBacklight     170.3.5

com.apple.driver.AppleMCCSControl     1.1.11

com.apple.driver.AppleIntelHD3000Graphics     8.1.6

com.apple.driver.AppleSMCLMU     2.0.3d0

com.apple.driver.AppleIntelSNBGraphicsFB     8.1.6

com.apple.driver.AppleHDA     2.4.7fc4

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport     4.1.7f4

com.apple.driver.AppleLPC     1.6.3

com.apple.driver.SMCMotionSensor     3.0.3d1

com.apple.driver.AppleUSBTCButtons     237.1

com.apple.driver.AppleUSBTCKeyboard     237.1

com.apple.driver.AppleIRController     320.15

com.apple.iokit.SCSITaskUserClient     3.5.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless     1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib     1.0.0d1

com.apple.BootCache     34

com.apple.driver.XsanFilter     404

com.apple.iokit.IOAHCIBlockStorage     2.3.5

com.apple.driver.AppleUSBHub     635.4.0

com.apple.driver.AppleSDXC     1.4.3

com.apple.iokit.AppleBCM5701Ethernet     3.6.2b4

com.apple.driver.AirPort.Brcm4331     615.20.17

com.apple.driver.AppleAHCIPort     2.6.6

com.apple.driver.AppleFWOHCI     4.9.9

com.apple.driver.AppleUSBEHCI     621.4.6

com.apple.driver.AppleSmartBatteryManager     161.0.0

com.apple.driver.AppleACPIButtons     1.8

com.apple.driver.AppleRTC     1.5

com.apple.driver.AppleHPET     1.8

com.apple.driver.AppleSMBIOS     1.9

com.apple.driver.AppleACPIEC     1.8

com.apple.driver.AppleAPIC     1.7

com.apple.driver.AppleIntelCPUPowerManagementClient     214.0.0

com.apple.nke.applicationfirewall     4.0.39

com.apple.security.quarantine     2.1

com.apple.driver.AppleIntelCPUPowerManagement     214.0.0

com.apple.iokit.IOSerialFamily     10.0.6

com.apple.kext.triggers     1.0

com.apple.iokit.IOSurface     86.0.4

com.apple.iokit.IOBluetoothFamily     4.1.7f4

com.apple.driver.IOPlatformPluginLegacy     1.0.0

com.apple.driver.AppleGraphicsControl     3.4.5

com.apple.driver.AppleBacklightExpert     1.0.4

com.apple.driver.AppleSMBusController     1.0.11d1

com.apple.driver.DspFuncLib     2.4.7fc4

com.apple.iokit.IOAudioFamily     1.9.2fc7

com.apple.kext.OSvKernDSPLib     1.12

com.apple.iokit.IONDRVSupport     2.3.7

com.apple.iokit.IOBluetoothHostControllerUSBTransport     4.1.7f4

com.apple.driver.AppleHDAController     2.4.7fc4

com.apple.iokit.IOGraphicsFamily     2.3.7

com.apple.iokit.IOHDAFamily     2.4.7fc4

com.apple.iokit.IOFireWireIP     2.2.5

com.apple.driver.IOPlatformPluginFamily     5.4.1d13

com.apple.driver.AppleSMC     3.1.5d4

com.apple.driver.AppleThunderboltDPInAdapter     2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily     2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter     1.3.2

com.apple.driver.AppleUSBMultitouch     237.3

com.apple.iokit.IOUSBHIDDriver     623.4.0

com.apple.driver.AppleUSBMergeNub     621.4.6

com.apple.driver.AppleUSBComposite     621.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice     3.5.6

com.apple.iokit.IOBDStorageFamily     1.7

com.apple.iokit.IODVDStorageFamily     1.7.1

com.apple.iokit.IOCDStorageFamily     1.7.1

com.apple.iokit.IOAHCISerialATAPI     2.5.5

com.apple.iokit.IOSCSIArchitectureModelFamily     3.5.6

com.apple.driver.AppleThunderboltNHI     1.9.2

com.apple.iokit.IOThunderboltFamily     2.7.7

com.apple.iokit.IOUSBUserClient     630.4.4

com.apple.iokit.IOEthernetAVBController     1.0.2b1

com.apple.iokit.IO80211Family     530.5

com.apple.iokit.IONetworkingFamily     3.0

com.apple.iokit.IOAHCIFamily     2.5.1

com.apple.iokit.IOFireWireFamily     4.5.5

com.apple.iokit.IOUSBFamily     635.4.0

com.apple.driver.AppleEFINVRAM     2.0

com.apple.driver.AppleEFIRuntime     2.0

com.apple.iokit.IOHIDFamily     1.8.1

com.apple.iokit.IOSMBusFamily     1.1

com.apple.security.sandbox     220.3

com.apple.kext.AppleMatch     1.0.0d1

com.apple.security.TMSafetyNet     7

com.apple.driver.DiskImages     345

com.apple.iokit.IOStorageFamily     1.8

com.apple.driver.AppleKeyStore     28.21

com.apple.driver.AppleACPIPlatform     1.8

com.apple.iokit.IOPCIFamily     2.8

com.apple.iokit.IOACPIFamily     1.4

com.apple.kec.corecrypto     1.0

Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f99

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A53463235363634485A2D314734443120

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A53463235363634485A2D314734443120

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)

Bluetooth: Version 4.1.7f4 12974, 3 service, 13 devices, 3 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Hitachi HTS545032B9A302, 320.07 GB

Serial ATA Device: MATSHITADVD-R   UJ-898

USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 3

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 5

USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 6

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2

USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

 

If it helps computer 312mb memory 4gb ram mc700lla is the model number

MacBook Pro (13-inch Early 2011), OS X Mountain Lion (10.8.5)

Posted on Dec 20, 2013 2:31 PM

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Ace hood

Q: Your computer restarted because of a problem I have the kernel panic report will past below

  • All replies
  • Helpful answers

  • by Linc Davis,

    Linc Davis Linc Davis Dec 20, 2013 3:54 PM in response to Ace hood
    Level 10 (208,037 points)
    Applications
    Dec 20, 2013 3:54 PM in response to Ace hood

    Has this happened only once?

  • by Ace hood,

    Ace hood Ace hood Dec 20, 2013 3:58 PM in response to Linc Davis
    Level 1 (0 points)
    Dec 20, 2013 3:58 PM in response to Linc Davis

    Yes this has about 4 times within the 2 weeks. Genius Bar said everything is good but it happened again need to know if this happens or what's going on if someone had same problem

  • by Ace hood,

    Ace hood Ace hood Dec 20, 2013 4:00 PM in response to sanjampet
    Level 1 (0 points)
    Dec 20, 2013 4:00 PM in response to sanjampet

    Thanks I'm looking into it,

  • by Ace hood,

    Ace hood Ace hood Dec 20, 2013 4:01 PM in response to sanjampet
    Level 1 (0 points)
    Dec 20, 2013 4:01 PM in response to sanjampet

    Thanks I'm looking into it now

  • by Linc Davis,

    Linc Davis Linc Davis Dec 20, 2013 4:21 PM in response to Ace hood
    Level 10 (208,037 points)
    Applications
    Dec 20, 2013 4:21 PM in response to Ace hood

    That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:

     

    1. A stale or corrupt kernel cache
    2. A damaged OS X installation
    3. A fault in a peripheral device, if any
    4. Corrupt non-volatile memory (NVRAM)
    5. An internal hardware fault (including incompatible memory)
    6. An obscure bug in OS X

     

    You may already have ruled out some of these.

       

    Rule out #1 by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.

       

    You can rule out #2 and #3 by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation may solve a problem that isn't solved by reinstalling in place.

     

    Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.

     

    If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model.

     

    Apple Diagnostics or the Apple Hardware Test, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test, if applicable.

     

    In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.

      

    Connecting more than one display is another reported trigger for OS X bugs.

      

    If your system is not fully up to date, running Software Update might get you a bug fix.

     

    In rare cases, a malformed network packet from a defective router or other network device can cause panics. Such packets could also be sent deliberately by a skillful attacker. This possibility is something to consider if you run a public server that might be the target of such an attack.

     

    If none of the above applies, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.

     

    Print the first page of the panic report and bring it with you.

     

    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least  two independent backups.) Don’t erase the recovery partition, if present.

     

    Keeping your confidential data secure during hardware repair

     

    *An SSD doesn't need to be zeroed.

  • by Ace hood,

    Ace hood Ace hood Dec 20, 2013 7:38 PM in response to Linc Davis
    Level 1 (0 points)
    Dec 20, 2013 7:38 PM in response to Linc Davis

    Thank you Linc Davis can I perform these test on my own? To reinstall os do I have to have data from computer backed up?

  • by Linc Davis,

    Linc Davis Linc Davis Dec 20, 2013 8:49 PM in response to Ace hood
    Level 10 (208,037 points)
    Applications
    Dec 20, 2013 8:49 PM in response to Ace hood

    can I perform these test on my own?

     

    I believe my last comment answers that question.

     

    To reinstall os do I have to have data from computer backed up?

     

    You won't necessarily need to restore from the backup, but you do need to have one, whether you reinstall or not.

  • by Ace hood,

    Ace hood Ace hood Dec 20, 2013 9:08 PM in response to Linc Davis
    Level 1 (0 points)
    Dec 20, 2013 9:08 PM in response to Linc Davis

    Okay thanks new to using a MacBook Pro thanks for your help !