Soot soot
Level 1 (0 points)

Q: ios7 devices apps

On the apple apps web page it says that for all ios7 devices the apple apps such as pages are offered to you free when you first open the App Store

However this never happened and I am wondering why

iPad 2, iOS 7.0.4

Posted on Dec 20, 2013 3:38 PM

by Diavonex,Solvedanswer
Diavonex Diavonex
Level 9 (66,730 points)
A:

It is free if you purchase and activate iPad after 1st September 2013.

 

http://support.apple.com/kb/HT5913

Posted on Dec 20, 2013 3:45 PM

Close
Soot soot

Q: ios7 devices apps

  • All replies
  • Helpful answers

  • by razmee209,Helpful

    razmee209 razmee209 Dec 20, 2013 3:44 PM in response to Soot soot
    Level 7 (33,746 points)
    Dec 20, 2013 3:44 PM in response to Soot soot

    I believe it was free for the newer devices..

  • by Diavonex,Solvedanswer

    Diavonex Diavonex Dec 20, 2013 3:45 PM in response to Soot soot
    Level 9 (66,730 points)
    Dec 20, 2013 3:45 PM in response to Soot soot

    It is free if you purchase and activate iPad after 1st September 2013.

     

    http://support.apple.com/kb/HT5913

  • by Soot soot,

    Soot soot Soot soot Dec 20, 2013 3:48 PM in response to Diavonex
    Level 1 (0 points)
    Dec 20, 2013 3:48 PM in response to Diavonex

    So will I be able to download them for free ?..

    As I updated my iPad to ios7

  • by Diavonex,

    Diavonex Diavonex Dec 20, 2013 3:55 PM in response to Soot soot
    Level 9 (66,730 points)
    Dec 20, 2013 3:55 PM in response to Soot soot

    Did you buy and activate iPad after 1st September 2013?

  • by Soot soot,

    Soot soot Soot soot Dec 20, 2013 3:56 PM in response to Diavonex
    Level 1 (0 points)
    Dec 20, 2013 3:56 PM in response to Diavonex

    Yes I did

    Thank you again this has really helped ;)

  • by Diavonex,

    Diavonex Diavonex Dec 20, 2013 3:58 PM in response to Soot soot
    Level 9 (66,730 points)
    Dec 20, 2013 3:58 PM in response to Soot soot

    After activating your iPad, go to the App Store and search for your free apps:

     

     

    1. Pages

     

     

    2. Numbers

     

     

    3. Keynote

     

     

    4. iPhoto

     

     

    5. iMovie

     

     

    6. GarageBand

     

     

    If apps are still showing the price: sign out>reboot>and sign in again

     

     

    Settings>iTunes and App Store>Apple ID

  • by SergZak,

    SergZak SergZak Dec 20, 2013 3:59 PM in response to Soot soot
    Level 5 (7,368 points)
    iPad
    Dec 20, 2013 3:59 PM in response to Soot soot

    If you have any issues downloading the free apps, follow the directions below. They have been effective for many who had issues downloading them for free.

     

    New devices activated after Sep 1, 2013 and running iOS 7 or later will qualify for the free iWork suite (Pages, Keynote, & Numbers). iPhoto, and iMovie (which are not part of iWork) are also free. If you activated your device before Sep 1, 2013, your device does not qualify.

     

    Try this:

     

    Go here to verify your device registration (you'll need to login using your Apple ID credentials):

     

    https://supportprofile.apple.com/

     

    You can view your registered device(s) here and if there are any you've missed registering, you can do that as well. You can also register new devices here. Afterwards, visit the App Store and your free apps should be available to you.

     

    *IF* this does not work, continue as follows:

     

    Log out of the iTunes Store on your device:

    Settings>iTunes & App Store...tap your Apple ID, then select "Sign Out"

     

    Reset your device:

    Device Reset (won't affect settings/data/music/apps/etc)

    1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.

    2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.

    3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

     

    After the device has restarted, sign back in to the App Store as above. Try to download the apps again from the App Store.

  • by Soot soot,

    Soot soot Soot soot Dec 20, 2013 4:01 PM in response to Diavonex
    Level 1 (0 points)
    Dec 20, 2013 4:01 PM in response to Diavonex

    Thanks

  • by Diavonex,

    Diavonex Diavonex Dec 20, 2013 4:03 PM in response to Soot soot
    Level 9 (66,730 points)
    Dec 20, 2013 4:03 PM in response to Soot soot

    You are most welcome