uncpoole

Level 1 (0 points)

Q: Apple TV router recognition

I switched to a new router. Now my Apple TV is recognizing the old IP address even though it is plugged in through Ethernet.

How do I reset Apple TV to recognizes the new router? It says no connection to the Internet.

Posted on Dec 20, 2013 3:57 PM

I have this question too

Q: Apple TV router recognition

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Helpful answers

by griff w,

griff w Dec 22, 2013 8:11 AM in response to uncpoole
Level 4 (3,496 points)

Dec 22, 2013 8:11 AM in response to uncpoole

Hi there uncpoole,

You may find the troubleshooting steps in the article below helpful.

Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546

-Griff W.
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by Brian Cook4,

Brian Cook4 Dec 22, 2013 10:18 AM in response to uncpoole
Level 4 (1,964 points)

Dec 22, 2013 10:18 AM in response to uncpoole

Settings > General > Network > Ethernet > Configure IP

Is that set to manual? If so manually enter in the IP you want it to have.

If it is set to automatic are you sure the IP is wrong? The fact that it is the same does not mean it is incorrect.

Is the router IP shown the IP of your router?
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