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apple tv cannot connect to server?

all day long I have been getting a message saying Apple TV cannot connect to server.

Posted on Dec 20, 2013 5:46 PM

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1 reply

Dec 22, 2013 12:27 PM in response to Michael Perry

Hey Michael,


These are the recommended steps for network troubleshooting on the Apple TV:

If you're not able to associate with a wireless network:

  • Check the IP address Apple TV is using. If it starts with 169.x.x.x, then the router or base station may not be configured properly. Check to see if DHCP access is available or configure Apple TV with a manual IP address.
  • If DHCP is available, go to Settings menu, select General then Network and Configure TCP/IP. Make sure the Apple TV is set to Automatic.
  • Check for any obstructions and adjust the location of the base station and/or Apple TV if necessary.
  • If security is enabled on the network, temporarily disable it on the base station and try connecting again.

You can also check the following articles to see if any apply to your network:


via: Apple TV: Basic troubleshooting

http://support.apple.com/kb/HT1551


Welcome to Apple Support Communities!


Regards,

Delgadoh

apple tv cannot connect to server?

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