Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: golfer4656
golfer4656 Author
User level: Level 1
0 points

download froze

Bought an album thru Itunes stores and was downloading and download froze. What should I do next

Windows 7

Posted on Dec 21, 2013 5:25 AM

Reply
1 reply
User profile for user: ariel s
ariel s
User level: Level 4
1,769 points

Dec 23, 2013 9:08 AM in response to golfer4656

Hi golver4656,


Thanks for using Apple Support Communities. This article has information on what to do if your download is interrupted:


iTunes: How to resume interrupted iTunes Store downloads

http://support.apple.com/kb/ht1725


If that doesn't help, you might also try downloading again by following these instructions:


Downloading past purchases from the App Store, iBookstore, and iTunes Store

http://support.apple.com/kb/ht2519


Cheers,

- Ari

Reply

download froze

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up