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Dec 23, 2013 11:37 AM in response to ihenry5by jason269,Hello, ihenry5.
Thank you for visiting Apple Support Communities.
Here are the best two articles to go through when experiencing this issue.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Regards,
Jason H.
