3 Replies Latest reply: Dec 21, 2013 2:05 PM by Texas Mac Man
carnton Level 1 Level 1 (0 points)

I have both an iPad 4 and an iPad Air with similar apps on both.  I have notice recently that most of the apps on the iPad 4 are having problems with the volume control.  I have turned up the volume using the volume control buttons on the side, the volume control selector button in "Settings" under the "Sounds" option, and finally I have tried increasing the volume inside each app to no avail.  All of the apps are working perfectly with the exception that I am having trouble trying to get any sound coming from them.  With the iPad Air I am using the same apps and haven't encounter any problems with sound.  Is there anyone else out there that seem to be having a similar problem?  Interestingly I can play my music and videos and even apps such as "ClockXtmlHD" seems to be working just fine but the other games are the ones having the problem.  A little help anyone?

iPad 2, iOS 4.3.3
  • bobseufert Level 6 Level 6 (10,705 points)

    Try deleting and reinstalling a free game to see if it makes any differance.

  • Demo Level 10 Level 10 (86,805 points)

    You might have system sounds muted.


    System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.


    Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.


    If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.


    If you have the side switch set to lock screen rotation then the system sound control is in the control center. Swipe up from the bottom of the screen to get to control center . Tap on the bell icon and system sounds will return.


    If you have the side switch set to mute system sounds, then the screen lock can be accessed in the same manner as described above.


    This support article from Apple explains how the side switch works.


  • Texas Mac Man Level 8 Level 8 (46,550 points)

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)


    Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.


    If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.


    iPhone: Can't hear through the receiver or speakers





    To solve some sound  problems, just follow these simple steps

    1. Go to Settings

    2. Tap on General

    3. Tap on Reset

    4. Tap on Reset All Settings


     Cheers, Tom