1 Reply Latest reply: Dec 24, 2013 2:57 PM by sterling r
Stowe Away Level 1 Level 1 (0 points)

Only receiving sound out of right ear bud on a recently activated I tunes account.. I phone 4


iPhone 4, iOS 6.1.5
  • 1.
    sterling r Community Specialists Community Specialists (3,795 points)

    Hey there Stowe Away,

     

    It sounds like your headphones that came with the phone only work on the right side. I recommend these steps from the article named:

    Troubleshooting iPhone, iPad, and iPod touch accessories

    http://support.apple.com/kb/ts2634

    3. Disconnect and Restart

    Disconnect the accessory and turn it off, if possible. Restart iPhone, iPod touch, or iPad by turning it off and then back on. When the Home screen reappears, reconnect the accessory.

    4. Isolate

    Isolate the issue to the accessory, if possible. Or, if available, try to reproduce the issue with another identical or similar accessory.

    6. Restore iPhone, iPad, or iPod touch

    Restore iPhone, iPad, or iPod touch to its factory default state. You should rarely need to use this step with an accessory issue. If the issue only affects a third-party accessory, contact the manufacturer before restoring the device.

    Thank you for using Apple Support Communities.

    All the best,

    Sterling