Luckysandwich

Level 1 (0 points)

Q: Why Movies will not download?

I tunes is charging me for movies but will not download or play

Posted on Dec 22, 2013 3:27 AM

I have this question too

Q: Why Movies will not download?

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by judysings,

judysings Dec 24, 2013 9:11 AM in response to Luckysandwich
Community Specialists

Dec 24, 2013 9:11 AM in response to Luckysandwich

Hi Luckysandwich,

Welcome to the Support Communities!

Are these purchased movies or rentals? The following articles may be able to help you with this.
iTunes Store: Movie rental frequently asked questions (FAQ)
http://support.apple.com/kb/ht1657

iTunes Store: Download options when purchasing TV seasons, Season Passes, Multi-Passes, movie bundles, music box sets, or individual movies or TV episodes
http://support.apple.com/kb/HT5731

Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933

I hope this information helps ....
Happy Holidays!

- Judy
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