HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
Q: iphone 5 screen freezes .. does not unlock , have to re bbot the phone after every 2 hours
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Dec 24, 2013 12:33 PMby judysings,Hi cpsingh,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for your iPhone.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that does not resolve the issue, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
The final troubleshooting step would be to restore your device:
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition. Before restoring:
- Verify that you are using the latest version of iTunes.
- Back up your device.
- Transfer and sync content to your computer.
I hope this information helps ....
Have a great day!
- Judy
