Find my phone stopped working

Hello


I can locate my I phone 4 on Find My Phone at home but if i go out and try and locate it on another device it just says old location. This is a problem that has just happened a couple of weeks ago. I have tried switching location services on and off but nothing.


Worried if i lose my phone I will not be able to locate it. Can anyone shed any light on this please.

iPhone 4, iOS 6.1.3

Posted on Dec 22, 2013 6:34 AM

Reply
1 reply

Dec 24, 2013 1:14 PM in response to Suzy-smith

Hi, Suzy-smith.


Thank you for visiting Apple Support Communities.


Here is some helpful information regarding devices showing as offline or unable to locate with the Find My iPhone feature.


User uploaded file

User uploaded file


iCloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Mac

http://support.apple.com/kb/TS4006


iCloud: Troubleshooting the Find My iPhone app

http://support.apple.com/kb/ts3376


Cheers,


Jason H.

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Find my phone stopped working

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