Level 1

0 points

my iphone 5 is frozen on apple screen

my iphone 5 is frozen on apple screen and wont reset or reboot.

iPhone 5, iOS 7.0.4

Posted on Dec 22, 2013 8:21 AM

Reply

1 reply

Level 4

3,622 points

Dec 24, 2013 12:28 PM in response to kcn32

Hi there kcn32,

You may find the information in the article below helpful.

iOS: Apple logo with progress bar after updating or restoring from backup

http://support.apple.com/kb/TS3681

-Griff W.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my iphone 5 is frozen on apple screen

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up