iMac 27 i5 3.2 2013 brand new constantly freezes
Dear all,
Yesterday I have unpacked my brand new iMac, one of the most expensive standard models they had.
The thing is it freezes randomly, just stops, keeping the last image including the position of mouse cursor. Nothing is working, only option is to force restart it.
Been reading threads about this issue suggesting to run the tests and remove installed software. The thing is I haven't installed anything. It's brand new.
As a professional that relies on his computer as a tool which is very important for my profession I find this extremely irritating. To pay quite a lot for a brand new machine that needs fixing?! I find that just outrageous.
So can someone tell what to do exactly because at this point I'm about to pack it back in that shiny box and send it back to the general distributor.
Was PC user for such a long time and my first iMac turns out to have a problem. Apple just lost on its prestige.
Thank you
Mario
iMac, iOS 7.0.4