Kara0321

Q: Lost iCloud email address and password.. Help!

If I forgot my iCloud email address and password, which are different from my Apple ID, is there any way to retrieve it?  I've looked everywhere thoughout the discussion boards and cannot find an answer.  My phone had reset and is asking me to use only my @iCloud.com ID to restore all of the data and I cannot remember what it is, thus I cannot reactivate my phone.  Does anyone know if there is any way to have this email and password sent to a different email?  Again this is not my normal Apple ID which I use for iTunes and such, it is my iCloud account.  If anyone has any idea how to help me I would greatly appreciate it!!

iPhone 4S, iOS 7

Posted on Dec 22, 2013 4:30 PM

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Q: Lost iCloud email address and password.. Help!

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  • by dr.arslansaeed,

    dr.arslansaeed dr.arslansaeed Apr 18, 2016 3:28 PM in response to gail from maine
    Level 1 (4 points)
    Apr 18, 2016 3:28 PM in response to gail from maine

    I need help plsS's I forgot my icloud id nd password nd my iphone is locked    activation.jpg

  • by gail from maine,

    gail from maine gail from maine Apr 18, 2016 7:13 PM in response to dr.arslansaeed
    Level 7 (25,734 points)
    iCloud
    Apr 18, 2016 7:13 PM in response to dr.arslansaeed

    You forgot your email address? You can go to: FORGOT APPLE ID to see if you can retrieve it. But ultimately, if you can't remember your Apple ID, then the only way to get the Activation Lock removed is to take your device to an Apple Store with your original receipt.

     

    Best of luck,

     

    GB

  • by Mbarham1978,

    Mbarham1978 Mbarham1978 Jun 8, 2016 4:32 PM in response to gail from maine
    Level 1 (8 points)
    iCloud
    Jun 8, 2016 4:32 PM in response to gail from maine

    I had reset My Iphone 6s and is is asking me to use only my (m*** @iCloud.com) ID to restore all of the data and I cannot remember what it. Is there any way to retrieve it, thus I cannot reactivate my phone.

      Note : I tried using my normal Apple ID which I used to use for iTunes and such, but not worked and keep asking me to put my (m*** @iCloud.com)

  • by gail from maine,

    gail from maine gail from maine Jun 8, 2016 5:52 PM in response to Mbarham1978
    Level 7 (25,734 points)
    iCloud
    Jun 8, 2016 5:52 PM in response to Mbarham1978

    Read the post directly above yours. That is the only way to find an Apple ID that you don't remember. You must have some idea of what other email addresses you have used in the past. Try any of those that come close to the hint you are provided.

     

    If you are unable to retrieve your own Apple ID, then the only other way to get the Activation Lock removed, is to take your device along with the original proof of purchase (i.e. receipt), and ID, and they should be able to help you. Without that original proof of purchase, there is nothing anyone can do for you.

     

    Best of luck,

     

    GB

  • by RyanJayTriumfo,

    RyanJayTriumfo RyanJayTriumfo Jul 9, 2016 11:44 PM in response to Kara0321
    Level 1 (8 points)
    iCloud
    Jul 9, 2016 11:44 PM in response to Kara0321

    Hi! Were you able to get an answer in this question? Because I am also having the same issue right now.     

  • by Eric Root,

    Eric Root Eric Root Jul 10, 2016 11:26 AM in response to RyanJayTriumfo
    Level 9 (70,068 points)
    iTunes
    Jul 10, 2016 11:26 AM in response to RyanJayTriumfo

    You might want to consider starting a new discussion. Since this one is a couple of years old, less people are likely to look at it. You can link to this one.

     

    Apple ID - How to find your Apple ID

     

    Apple ID - Find


     

    Enter your Apple ID and click Forgot Password,

     

    Apple ID - Manage

  • by jnfrom5yyh,

    jnfrom5yyh jnfrom5yyh Jul 11, 2016 11:51 AM in response to Kara0321
    Level 1 (12 points)
    iCloud
    Jul 11, 2016 11:51 AM in response to Kara0321

    is any one here to help me with my iphone please

  • by salar khalil,

    salar khalil salar khalil Jul 27, 2016 4:20 AM in response to gail from maine
    Level 1 (4 points)
    Jul 27, 2016 4:20 AM in response to gail from maine

    hello my dear

    i forgot my iclould and it is password but i know my apple id an it is password ,how can I know my I cloud or remove from my iphone i tried many way but it was not working

  • by wiztgr97,

    wiztgr97 wiztgr97 Jul 27, 2016 6:17 AM in response to Kara0321
    Level 1 (8 points)
    Jul 27, 2016 6:17 AM in response to Kara0321

    If I forgot my iCloud email address and password, which are different from my Apple ID, is there any way to retrieve it?  I've looked everywhere thoughout the discussion boards and cannot find an answer.  My phone had reset and is asking me to use only my @iCloud.com ID to restore all of the data and I cannot remember what it is, thus I cannot reactivate my phone.  Does anyone know if there is any way to have this email and password sent to a different email?  Again this is not my normal Apple ID which I use for iTunes and such, it is my iCloud account.  If anyone has any idea how to help me I would greatly appreciate it!!

    iPhone 5

  • by gail from maine,

    gail from maine gail from maine Jul 27, 2016 9:47 AM in response to wiztgr97
    Level 7 (25,734 points)
    iCloud
    Jul 27, 2016 9:47 AM in response to wiztgr97

    Your iCloud email address is an Apple ID in and of itself. So, if you have forgotten the actual email that you used for iCloud, you can try to retrieve it from here: FORGOT APPLE ID.

     

    Be aware, unless you specifically, and intentionally set up a brand new, separate iCloud ID, then your iCloud ID and your Apple ID are one in the same. They just have different appendages: @me.com, or @gmail.com, etc. and @iCloud.com....

     

    Cheers,

     

    GB

  • by bekeefromlagos,

    bekeefromlagos bekeefromlagos Aug 22, 2016 10:53 AM in response to Kara0321
    Level 1 (8 points)
    Aug 22, 2016 10:53 AM in response to Kara0321

    I don't know my icloud email don't know what to do

  • by gail from maine,

    gail from maine gail from maine Aug 22, 2016 10:23 PM in response to bekeefromlagos
    Level 7 (25,734 points)
    iCloud
    Aug 22, 2016 10:23 PM in response to bekeefromlagos

    Take a little time to read the responses on the last couple of pages on this thread. Everything that you need to do is spelled out there.

     

    GB

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