DISABLED APPLE ID???

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bianca1983 Author

Level 1

0 points

DISABLED APPLE ID???

i have a ipod touch 5th generation. my apple id was disabled and i had to create a new one. i reset it to factory settings to give to my daughter, and upon setting it up it asks for my apple id and password in order to activate it. i know the apple id and password i used to set it up with, but because it says that my apple id is disabled, what do i do in order to use my ipod again?????

iPod touch, iOS 7

Posted on Dec 22, 2013 11:25 PM

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Answer 1

lllaass

Level 10

210,519 points

Dec 23, 2013 5:17 AM in response to bianca1983

Why do I see the message "This Apple ID has been disabled for security reasons” when I enter my password?

This message means that someone was unable to sign in to this account multiple times. The Apple ID system will disable the account to prevent unauthorized people from gaining access to your information. You'll need to follow the instructions on My Apple ID to reset your password.

If not successful, contact iTunes by:

Apple - Support - iTunes - Contact Us

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