HT203516: Get help creating an iCloud backup
Learn about Get help creating an iCloud backup
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Dec 23, 2013 1:02 AM in response to gabcsyby Roger Wilmut1,Check you statments; you may find that when you upgraded to the $40 level your $20 level was cancelled - you would get a proportional refund depending on how long you've been on the $20 level.
If this turns out not to be the case you should ring the Apple Online Store at the number given at bottom left of this page.